Staff Technical Program Manager

Intuit's Consumer Group (CG) is dedicated to helping individuals and businesses manage their taxes with ease and confidence. The group's vision is to ensure that everyone, regardless of their tax situation, can complete their taxes efficiently and access their money quickly. The Consumer Group is responsible for the development and management of TurboTax, a leading tax preparation software that supports both do-it-yourself and assisted modes of tax preparation. The group focuses on creating seamless and innovative tax filing experiences, leveraging AI and GenAI technologies to transform the process.

Responsibilities

Strives for Operational Excellence:

• Deliver programs with high quality and speed

• Drive areas for improvement and work with stakeholders to implement

• Delivers on business and technical outcomes

• Prepare and drive program roadmaps, involving multiple contributing teams and phases

• Builds end-to-end delivery plans and establishes the governance model across workstreams to meet program success measures

• Develops and drives the program’s operating rhythm — setting strategy, monitoring performance, and instilling accountability

Exhibits Boundaryless Leadership:

• Partners across teams to uncover risks and dependencies, proactively escalates blockers and quickly determines the optimal paths to green.

• Drive and clearly communicate strategy, plans, status, risks and issues to stakeholders, including senior leadership.

• Builds credibility and trust as a change leader; drives change management plans end-to-end and ensures change is embedded and sustained, not just delivered

• Drives technical program management craft development, is viewed by peers as an expert. Coaches and mentors other technical program managers to do the best work of their lives

• Navigates a complex web of internal and external dependencies with diverse stakeholder groups, often across multiple products and organizational pillars

Technical:

• Adept in the software development lifecycle and working across multiple technical domains.

• Able to ask the right questions to help identify technical gaps and facilitate decisioning process

• Capable of deeply diving into subject matter and re-emerging to form an end-to-end blueprint for the program. Leverages AI capabilities to accelerate outcomes

• Facilitates technical conversations and provide POV with engineering teams to manage decisions and trade-offs

• Capable of deeply diving into subject matter and re-emerging to form an end-to-end blueprint for the program. Leverages AI capabilities to accelerate outcomes

• Evaluates the quality of AI-generated program artifacts and guides teams on structuring work for effective agent-assisted execution

Strategically Focused:

• Influences the creation of the program strategy and and deliver results as aligned with strategy

• Prioritize across the portfolio and surfaces trade-offs and recommendations to stakeholders with own clear POV

• Demonstrates end-to-end thinking: Bring all of the critical pieces together – strategy, business goals, design, execution, technology, and customer needs

• Balances short-term deliverables with long-term strategic investments to ensure the platform's scalability and reliability

Qualifications

• Strong Program Management leadership experience, including 8 or more years leading large-scale, technology focused programs

• Demonstrated ability to work in a matrix environment, ability to influence at the director and VP level.

• Demonstrated ability to build strong partnerships across teams in delivering the best outcome of programs

• Extensive experience in managing highly visible, complex programs with numerous dependencies across multiple teams or product lines.

• Strong technical aptitude, extensive knowledge of software development approaches, architecture, and lifecycle

• Experience directing AI agents with program context, and evaluating AI-generated work with the same rigor as human output

• Ability to thrive in a fast-paced, high-growth, and iterative environment, embracing ambiguity and adapting quickly to change

• B.S. in a technical discipline preferred or equivalent work experience

• CSM, agile training and agile experience preferred

• PMP or MBA strongly preferred

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: San Diego $169,500 - $229,500