Director, Technical Program Management (Security)

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Job Category

Program & Project Management

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Technical Program Managers (TPM) play a meaningful role at Salesforce in leading large-scale, cross-functional initiatives within our Technology & Products organizations. TPMs are responsible for programs through from beginning to end, ensuring a better workflow and more effective communication. They work closely with executives and key company partners to drive critical programs and activities across the company!

The Director, Technical Program Management (Security) will manage and enable the delivery of critical cyber security programs, in support of the Salesforce Security team. You will work on a range of security programs including, developing and driving best practices, implementing new innovative technologies or processes, and working with stakeholders and partner teams to integrate security programs into their roadmap and deliverables.

The ideal candidate will be a master communicator across all organizational levels, from individual engineers to senior executives, and have a proven track record of managing large, complex projects, with emphasis on the organization and presentation of data to facilitate decision making. This individual contributor role thrives on fostering a culture of ownership, delivery, and innovation within the security domain.

ABOUT YOU:

• Love to wear multiple hats.

• Builds relationships to make things happen.

• Highly functional in an energizing environment.

• Comfortable navigating between the tactical and strategic.

• Outstanding executive presence and communications professional.

• A service-oriented-minded person who "Thinks Customer."

• Enjoy a hyper-transparent flow of information, conversation, and ideas.

• Comfortable with ambiguity and change, and can continue to rally a team behind a vision, even if it’s not clearly defined.

RESPONSIBILITIES:

• Take ownership and accountability of technical program planning and delivery for programs in Identity and Access, Data Security, Network Security, Technical Resilience, Cloud Security and other Security Domains, using demonstrated strong analytical and technical skills.

• Clearly define program requirements and business impacts, then work with engineering teams to develop the “definition of done” and complete technical work breakdown into executable tasks.

• Translate business objectives into execution strategy (tactical and strategic), lead and successfully execute the strategy through strong collaboration and agile leadership.

• Develop trusted relationships with key technology, functional leaders and stakeholders to drive focus on the strategic program objectives and optimize program delivery. This includes supporting and holding resources accountable for their responsibilities within the program.

• Develop effective program reporting (up to executive level), backing statuses with data and clearly communicate program blockers and risks, with required actions to resolve (path to green).

• Utilize agile methodologies and product development lifecycle to successfully partner with product and engineering organizations. Collaborate with senior managers and engineers to architect and develop the best technical and operational design and approach, delivering value quickly to customers.

• Utilize internal tools and agile mindset to create a collaborative environment that fosters autonomy, transparency, mastery, innovation and continuous improvement.

• Anticipate and aggressively remove obstacles that slow down or prevent programs from delivering on program objectives. Drive for clarity to keep teams moving forward.

• Provide “go to” leadership, transparency and visibility to the entire Technology & Products organization.

• Seek to continuously grow by proactively seeking and embracing constructive feedback.

• Understand and streamline end to end process

• Create a collaborative environment that fosters creativity, innovation, and learning.

• Be a thought leader within the organization, someone who can help advance our Product & Technology strategy globally and challenge others in the organization to change.

REQUIRED EXPERIENCE:

• 10+ years (Director, TPM) of enterprise software/technical program or engineering management experience at an enterprise technology company.

• 5+ years of conducting and leading SaaS product development programs; shown understanding of the SaaS business model and its product development lifecycle.

• Deep understanding of and demonstrated experience in cyber security and risk management practices.

• Excellent analytical and problem-solving skills with a history of hands-on, detail orientation.

• Deep experience with the software development lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile methodologies.

• Ability to establish credibility and rapport with senior executives and team members.

• Outstanding organizational, communication, and relationship-building skills conducive to driving consensus; able to work in a cross-functional, matrix management environment.

• Ability to master technical subjects and technologies relevant to the program.

• Strong organizational, project management, analysis, and communication skills.

• Bachelor’s degree or equivalent work experience.

PREFERRED EXPERIENCE:

• Experience with vulnerability management processes and tools.

• Experience supporting cyber detection and response operations.

• Familiarity with compliance and security standards, policies, and risk management

• Experience in vendor management

• Public cloud infrastructure knowledge

• Ability to quickly learn Salesforce application to build tools and reports or strong interest in technology and ability to develop application/tool to automate processes

• Masters in engineering, computer science, or a related technical field

• Understanding of Security Development Lifecycle

• Have or desire to attain a PMP, CISM and/or CISSP certification

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $171,200 - $273,000 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $205,800 - $298,400 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.