Manager, BCG Vantage - Consumer and Operations

Locations: Chicago | Boston | Washington

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As a Manager - BCG Vantage on the Topic Activation path, jointly aligned to BCG's Consumer and Operations Practice Areas, you will be a senior content expert in AI-enabled Consumer Products Operations (CPG Ops), combining deep end-to-end supply chain expertise with practical AI transformation experience. The role will focus on helping BCG teams and clients identify, shape and deliver AI-enabled transformation across the CPG value chain. You will bring strong CPG Ops expertise alongside practical understanding of AI, advanced analytics, GenAI and emerging agentic approaches, translating operational challenges into high-value solutions that can be implemented and scaled.

You will partner with case and proposal teams across the AI transformation journey - from diagnosing operational value pools and prioritizing use cases, through business case and solution design, data and technology requirements and implementation roadmaps, to process redesign, adoption, scaling and value realization. You will serve as a thought partner to senior stakeholders, linking AI directly to measurable operational outcomes.

You will also lead development of CPG Ops AI intellectual property and knowledge assets, including diagnostics, benchmarks, use-case libraries, tools and reusable client materials. You will contribute to commercialization through proposals, client workshops and go-to-market efforts, and may coach and line-manage junior colleagues, supporting their development and delivery.

We are looking for a CPG Ops leader for whom digital and AI-enabled transformation has been a substantial part of recent experience, not simply an adjacent capability. The candidate should combine deep supply chain expertise with a strong track record of shaping and implementing AI-enabled Operations solutions. Relevant CPG Ops depth may include supply chain strategy and operating model, planning, inventory optimization, network and logistics, manufacturing, cost and productivity, and end-to-end transformation. AI experience should extend beyond strategy or experimentation to delivery in real operational environments - for example advanced analytics and predictive AI, GenAI, copilots or agentic workflows. Experience conducting CPG supply chain benchmarks - including KPI definition, peer selection, data normalization, performance gap assessment and translation into improvement levers - is an added advantage.

YOU'RE GOOD AT

• Identifying and solving complex CPG Ops challenges, with a strong ability to determine where AI can unlock material operational and business value

• Shaping AI-enabled Operations transformation agendas - identifying value pools, prioritizing use cases and connecting them to supply chain and broader CPG business priorities

• Translating AI opportunities into robust business cases, solution requirements, data and technology implications, implementation roadmaps, process redesign, adoption plans and measurable value-realization approaches

• Acting as a credible thought partner to senior case-team and client stakeholders, bridging CPG Ops expertise with AI, data and technology considerations and working effectively with multidisciplinary teams

• Building and codifying CPG Ops AI knowledge and assets, including diagnostic frameworks, benchmarks, use-case libraries, playbooks, tools and reusable client materials

• Managing a portfolio of case support and business-building activities, shaping proposals and client workshops and identifying opportunities to scale AI-enabled CPG Ops support across Consumer and Operations

• Training, coaching and mentoring junior colleagues, including structuring work, providing feedback and building capability across CPG Ops and AI-enabled transformation topics

• Working effectively in a global matrix organization, navigating ambiguity and fast-moving technology developments while maintaining a strong focus on practical client impact

What You'll Bring

• 3+ years of consulting experience in Consumer Products Operations, supply chain or operations transformation, with a strong focus on digital/AI-enabled transformation; strong consulting experience is preferred

• In lieu of consulting experience, 6+ years of industry experience strongly preferred, ideally in a CPG Ops, supply chain or digital transformation role

• Deep hands-on expertise in CPG Ops and end-to-end supply chain is required, with experience in areas such as planning, inventory, network/logistics, manufacturing, cost/productivity, operating model or broader supply chain transformation

• Strong track record of shaping and implementing AI-enabled Operations initiatives - from value-pool identification and use-case prioritization through solution design, pilot/deployment, process integration, adoption, scaling and value tracking

• Working knowledge of AI and advanced analytics applied to Operations, including exposure to predictive AI, GenAI and/or agentic approaches, and the ability to translate business needs into data and technology requirements and collaborate effectively with data science, engineering and technology teams

• Strong understanding of CPG supply chain performance drivers and KPIs; hands-on experience conducting supply chain benchmarks, including peer selection, metric normalization, gap-to-value analysis and identification of improvement levers, is an added advantage

• Bachelor's Degree required (advanced degree preferred), with excellent hypothesis-driven problem-solving and quantitative skills, fluency in English and outstanding written and verbal communication skills for influencing internal and external stakeholders in a global collaborative environment

Who You'll Work With

As a manager – BCG Vantage on our Topic Activation path, you will collaborate with global Consumer Products and Operations topic leads, BCG case teams, AI and digital experts, and colleagues across Vantage to bring deep CPG Ops and AI-enabled transformation expertise to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers.

Additional info

BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations.

With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams.

Client Focus (Embedded Expertise)

Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets

Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions)

Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients

Research (Practice Topic and Sector-Aligned Research and Insights)

Delivers actionable research and insights tailored to the client project’s needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data.

*** For US locations only ***

In the US, we have a compensation transparency approach.

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.

• The base salary range for this role begins at $ 126, 400 in our lowest cost US region and goes up to $132, 000 in our highest cost US region. Your recruiting contact can share more about the specific salary range for your preferred location during the hiring process.

This is an estimated range, however, specific base salaries within the range depend on various factors such as experience and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

In addition to your base salary, your total compensation will include a bonus of up to 20% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

All of our plans provide best in class coverage:

• Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children

• Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs

• Dental coverage, including up to $5,000 in orthodontia benefits

• Vision insurance with coverage for both glasses and contact lenses annually

• Reimbursement for gym memberships and other fitness activities

• Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan

• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement

• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)

• Paid sick time on an as needed basis

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.