Counter Manager for Penhaligon's & Christian Louboutin Beauté

Who we are

Puig is a home of Love Brands within a family company that furthers wellness, confidence and self-expression while leaving a better world. For more than a century, our entrepreneurial spirit and passion for creativity have made us a challenger in the premium beauty industry.

With 17 Love Brands across Fragrance and Fashion, Makeup and Skincare, we create stories that connect with people’s emotions and are powered by a global team of over 13,000 passionate professionals. With products sold in more than 150 countries and €5,042 million in net revenue in 2025, and guided by strong values and sustainability commitments, Puig continues to grow as a Home of Creativity: an open-minded space where Creators Of All Kinds are empowered to thrive, innovate and express who they are.

The Opportunity

Join Puig's luxury beauty division as a Counter Manager for Penhaligon’s & Christian Louboutin Beauté at Bloomingdale's 59th Street. In this leadership role, you will lead the Penhaligon’s & Christian Louboutin Beauté business within one of our premier wholesale retail partners, bringing the brand's distinctive vision of beauty, fragrance, and self-expression to life. You will drive business performance, lead and develop a high-performing team of Beauty Advisors, cultivate long-term client relationships, and partner closely with Bloomingdale's leadership to deliver an exceptional luxury shopping experience while representing one of beauty's most innovative brands.

What you'll get to do

Drive Business Performance

• Set and monitor individual and team sales goals while driving consistent business growth and achievement of brand objectives

• Execute successful product launches, seasonal campaigns, pre-sell strategies, department store events, and clienteling initiatives to maximize sales performance

• Leverage sales reporting, client insights, CRM tools, and business metrics to identify trends, uncover opportunities, and develop action plans that improve performance

• Build a loyal client base through proactive outreach, appointment selling, and long-term relationship management

Client Experience

• Deliver personalized beauty and fragrance consultations that reflect the artistry, craftsmanship, and individuality of Penhaligon’s & Christian Louboutin Beauté

• Inspire clients through expert product knowledge, storytelling, and luxury service standards across every interaction

• Ensure visual merchandising, counter presentation, and brand standards consistently reflect the elevated aesthetic of Penhaligon’s & Christian Louboutin Beauté while aligning with Bloomingdale's merchandising standards

• Represent the brand during trainings, department store events, activations, and client experiences while serving as a passionate brand ambassador

• Uphold luxury presentation and grooming standards while creating an exceptional omnichannel client experience across in-store and digital touchpoints

Leadership & Operational Excellence

• Recruit, onboard, coach, and develop a high-performing team of Beauty Advisors through ongoing feedback, performance management, and recognition

• Foster an inclusive, collaborative culture that inspires accountability, creativity, continuous learning, and exceptional client service

• Oversee inventory management, tester maintenance, replenishment, supply ordering, scheduling, client records, reporting, and selling tools to ensure operational excellence

• Ensure compliance with company policies, health and safety standards, retailer requirements, and operational procedures while protecting company assets

• Partner closely with Bloomingdale's leadership and Puig field teams to execute business priorities, drive sales, and deliver a seamless luxury retail experience

We'd love to meet you if you have

• 5+ years of leadership experience within luxury beauty, fragrance, fashion, or specialty retail, preferably in a department store or wholesale environment

• Proven success leading high-performing teams and consistently delivering sales results

• Strong passion for luxury client service, relationship building, and personalized selling

• Experience using CRM, clienteling, and retail reporting tools to drive business performance

• Excellent coaching, communication, and leadership skills

• Highly organized with the ability to prioritize multiple business needs in a fast-paced environment

• Proficiency with Microsoft Office and retail technology platforms, with multilingual skills considered a plus

• Passion for design, craftsmanship, fragrance, and the artistic vision of Penhaligon’s & Christian Louboutin Beauté

• Flexible availability, including evenings, weekends, holidays, and special events as business needs require

We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.

Compensation Data

As required by New York State's salary transparency law, effective November 2022, the expected hourly rate for this position ranges from $30.00 - $35.00 per hour. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure. In addition to the base salary, PUIG offers a competitive benefits package that includes health and dental insurance, life insurance, disability insurance, 401K, paid holidays, a generous paid time-off policy, hybrid work environment, and career opportunities within a dynamic team.

WHAT YOU’LL LOVE ABOUT US

• An entrepreneurial, creative and welcoming work culture

• A range of learning and development opportunities

• An international company with plenty of opportunities to grow

• A competitive compensation & benefits package