Sr. Human Resources Transformation Consultant

Company:

Mercer

Description:

We are seeking a talented individual to join our HR Transformation team at Mercer. This role will support and lead client delivery across a range of HR transformation priorities, including HR operating model and service delivery design, HR organizational and process redesign, HR technology, talent and performance processes, and broader people strategy initiatives.

This is a client-facing consulting role focused on delivery excellence, problem solving, and trusted advisor support for clients. The position is intended for a consultant with the ability to independently lead meaningful portions of work, manage day-to-day project execution, and contribute to high-quality client outcomes.

We will count on you to:

• Support and lead the delivery of client engagements focused on HR transformation, including HR function design, service delivery improvement, process redesign, and people program effectiveness.

• Advise business leaders and HR stakeholders on HR programs, talent practices, and HR organization design to better align people strategy with business priorities.

• Conduct current-state assessments, stakeholder interviews, workshop sessions, and analysis to identify organizational and HR process improvement opportunities.

• Develop clear, actionable recommendations related to HR operating model design, HR organizational structure, governance, process improvement, and employee-facing HR practices.

• Lead / co-lead internal and client meetings, manage project workflows, and coordinate deliverables across workstreams and stakeholders, using strong project and stakeholder management skills to keep teams aligned and engagements on track.

• Analyze and interpret qualitative and quantitative data to determine project direction, support hypotheses, and identify implications for clients.

• Create high-quality client materials, including presentations, reports, summary exhibits, and recommendations for senior leadership audiences.

• Contribute to engagements related to talent acquisition, performance management, promotion processes, HR technology/vendor selection, and HR organizational review.

• Collaborate across lines of business and with cross-functional colleagues to support integrated client solutions where appropriate.

• Help coach junior team members by providing guidance on analysis, work planning, and deliverable development.

• Contribute to internal knowledge building, tools, methodology enhancement, and select proposal support, as needed, including the use of AI-enabled tools to support research, analysis, content development, and day-to-day project execution.

What you need to have:

• Bachelor’s degree required

• 5+ years of relevant experience in consulting, HR transformation, HR strategy, organizational effectiveness, or a related people consulting environment

• Experience supporting and/or leading projects involving HR transformation, HR process redesign, organizational design, HR service delivery, HR technology/vendor management, talent processes, or performance management

• Strong analytical and problem-solving skills, with the ability to synthesize findings into clear and practical recommendations

• Strong written and verbal communication skills, including the ability to create polished client-ready presentations and reports

• Experience managing multiple priorities and delivering high-quality work in a fast-paced, client-service environment

• Demonstrated ability to work effectively with senior stakeholders, project leads, and cross-functional teams

• Proficiency in PowerPoint and Excel

• Strong project management, organization, and attention to detail

What makes you stand out:

• Experience leading workstreams or day-to-day delivery for HR transformation engagements

• Experience with HR operating model design, HR organizational review, process redesign, talent acquisition transformation, performance management redesign, and promotion process improvement

• Awareness of technology used to power HR -- whether HCM or point solutions

• Ability to connect business strategy to HR program and operating model decisions

• Experience structuring executive-ready materials that translate data and analysis into compelling observations and recommendations

• Comfort facilitating client discussions, working sessions, and stakeholder interviews

• Experience mentoring more junior consultants and helping elevate team delivery quality

• Exposure to broader HR transformation topics such as governance, service delivery, employee experience, change adoption, or HR technology enablement

• Experience building AI agents, GPTs, or similar tools to improve team efficiency, knowledge sharing, or client delivery

Why join our team:

• Work with a high-performing team focused on helping clients solve complex workforce and HR challenges

• Partner with colleagues across Mercer and Marsh McLennan to deliver meaningful, enterprise-level impact for clients

• Be part of a collaborative environment that values intellectual curiosity, thoughtful problem solving, and quality client service

• Grow your career through challenging work, supportive leadership, and ongoing development opportunities

• Join a company committed to inclusion, flexibility, and helping colleagues thrive in their work and career

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@marsh.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

The applicable base salary range for this role is $129,600 to $259,200.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.