Senior Mgr. I&A - Africa

City: Johannesburg

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Marketing Excellence​

Marketing is at the heart of Reckitt. We pride ourselves on our unique way of driving growth for some of the world's most loved and trusted health, hygiene and nutrition brands. Our purpose and fight are what motivates us to design and deliver distinctive communications throughout our consumer funnel, so that we deliver category growth as well as a positive impact on society.

With extensive media and digital teams embedded throughout the organisation, we measure both our business and our societal impact. Our global teams lead on our overarching brand strategy, brand guardianship and innovation pipeline in close partnership with R&D. Leaving our local marketing teams to deliver on our regional goals in partnership with our Sales teams.

With the scale of our 2500 marketing community - alongside our leading-edge Marketing Academy - your opportunities to grow and upskill will be extensive.

About the role

Step into the world of Reckitt as Senior Mgr. I&A - Africa this role is a strategic regional position focused on embedding the consumer voice into decision-making across South Africa and Sub-Saharan Africa. Beyond executing research, it requires strong strategic thinking to translate global insights into locally relevant actions that drive sustainable growth.

The position partners closely with Marketing, Trade, and Commercial teams across multiple brands, helping to shape strategy, set priorities, and ensure consumer and shopper insights guide planning and execution. Success in the role depends on the ability to navigate ambiguity, challenge assumptions, and deliver clear, evidence-based recommendations in a fast-paced, emerging markets environment. If you have a thirst for challenge and a desire to leave a mark on an industry leader, we are eager to welcome you aboard.

Your responsibilities

• Lead the consumer and shopper insights strategy across South Africa and Sub-Saharan Africa, aligned with regional business goals.

• Develop and execute integrated research plans for brands and markets, balancing local needs and priorities.

• Act as a senior partner to Marketing, Sales, and Leadership to shape strategy, portfolio decisions, and activation plans.

• Translate continuous and syndicated data into clear insights on brand and channel performance drivers.

• Understand GTM Excellence levers or Consumer Health and Consumer Packaged Goods pillars and be able to elevate measurement maturity - identifying (What) and activating (How) opportunities on these KPI's

• Deliver and synthesize primary research into compelling, actionable recommendations for business growth.

• Challenge assumptions, embed consumer truth in decisions, and build strong supplier partnerships while supporting team capability development in a fast-paced environment.

The experience we're looking for

• Bachelor’s degree required; Master’s degree in Marketing, Business, Psychology, Statistics, Engineering or a related field preferred.

• 8–12+ years’ experience in Consumer Insights, Analytics or Market Research roles.

• Significant hands-on experience across Sub-Saharan Africa markets (e.g. South Africa, Nigeria, Kenya and/or similar).

• Must have a background in Consumer Healthcare and/or FMCG either directly at the client side or partner agency.

• Strong experience working with retail panel analysis, and Point of Sale / Customer data analysis.

• Experience leading or feeding into customer JBP's would be an advantage.

• Experience operating in large, matrixed, multinational organisations.

• Strong strategic thinking capability with the ability to connect consumer and shopper insight to business growth outcomes.

• Highly numerate, excellent communication skills and the ability to connect the dots and data story telling.

• Proven ability to influence without authority and partner effectively with senior stakeholders.

The skills for success

Consumer Insights, Analytical skills, Brand Strategy, Category Strategy, Presentation skills, Drive Innovation, Storytelling, Creativity, Marketing optimization, Digital Marketing, Brand activation, Commercial accumen, Collaboration, P&L management, FMCG/Consumer Health Experience.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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