Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Job Description Summary
Responsible for supporting Engineering, Operations, and Sales teams by providing high level route and cost estimates with the creation of pre-sales surveys. Will apply fiber and coax design knowledge to various GIS mapping tools, customer databases, and system processes to generate high quality deliverables. Works under general supervision and may require training and detailed instructions for assigned tasks.

PLEASE NOTE: this position is 4 days in office, at the listed location, and 1 day remote weekly

Job Description

Core Responsibilities

Assists in serviceability desktop review for residential and commercial individual location requests using various tools and process to resolve within departmental SLA (Service Level Agreement).
Generates high level cost estimates using GIS systems and basic telecom planning and design knowledge.
Provides administrative support for desktop surveys for coax SMB (Small and Medium Business), fiber (Metro E), requested by Sales teams.
Provides support for walkout management for purposes of ROE (Right of Entry), customer requests, etc.
Assists ancillary tools for automated survey process for coax (SMB), fiber (Metro E).
Effectively communicates with internal customers and functional teams to supply most accurate resolution.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.

Highly Preferred Skills/Knowledge: 

Basic understanding in Construction and Design knowledge building process improvement and workflow efficiencies   
Data Analytics to tell the story
Building relationships with Sales, Business Development, and our National Team.
Basic exposure to present to Leadership teams.


Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.


Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Design, SLAs, Technical Operations

Compensation

Primary Location Pay Range: $27.01 - $40.52

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Associate's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

0-2 Years

Comcast is an equal opportunity workplace.  We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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Comcast

Comcast, a Fortune 50 leader in media and technology, seeks to hire an Engineer 1, Planning & Design on a full-time basis with an Associate's Degree preferred and 0-2 years experience. I will support engineering, operations, and sales teams by providing route and cost estimates and pre-sales surveys. Comcast offers competitive pay, bonus eligibility, and best-in-class benefits.

Engineer 1 Planning & Design

Summary