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Maison Valentino believes in a colleague-centric approach, where our contribution and behaviors as individuals are the secret of our success as a community. Each Valentino colleague is crucial to guarantee that every need in Valentino is met with mastery, creativity, uniqueness, and care.
 Valentino is looking for a E-COMMERCE STORE &amp; CONTENT SPECIALIST as a maternity cover based in MILAN.
The resource will be responsible for managing the store &amp; content management tasks, and monitoring the quality of online store Valentino.com
 
Main Duties and Responsibilities:
 

Responsibility for defining requirements and following testing phase of new projects and features
Production of dedicated reports for monitoring some key features (e.g. back in stock)
Contribute to monitor and enhance customer services to achieve the best customer experience for Valentino Clients
Contribute to setup a quarterly benchmarking analysis to stay aware and updated on competitors strategy
Work with internal stakeholders and external partners/suppliers to optimize site navigation, customer journey, checkout funnel and product placement to grow conversion rate and online sales
Collaborate with different teams to share and collect all the keys strategic information to achieve business goals: Digital Marketing, Customer Care, CRM, Client Advisor, merchandising, logistic, etc
Be responsible of all operational tasks in Adobe Experience and quality checks on frontend website to validate the customer journey excellence
Be responsible of all content activities as Home Page, Landing Pages, Ccare Area, Legal area, ect
Supporting activity before, during and after the fashion Show Events
Be responsible of the quality of the online store, assuring the site dressing tasks to follow the commercial calendar activities

 
Requirements:
 

At least 1 year of experience in a dynamic, multitasking role within the e-commerce sector
Strong skills in content management, with a solid understanding of store management
Good working knowledge of Content Management Systems — ideally Adobe Experience Manager, though experience with other platforms is also valued
Fluency in both English and Italian, with excellent written and verbal communication skills
Proficient in Microsoft Office tools, particularly Excel, for data analysis and reporting related to online store performance
Strong organizational skills and attention to detail, with the ability to manage multiple priorities effectively
Team-oriented mindset with excellent interpersonal skills and a proactive, solution-driven approach

 The Valentino ecosystem is home to a wide and extraordinary pool of talents, each colleague contributing with their unique attributes, nurturing a culture of inclusivity and equity. Inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.
                
    
                
            
        
    

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Valentino

Maison Valentino is a leading luxury fashion house. We are seeking a maternity cover E-COMMERCE STORE & CONTENT SPECIALIST with at least 1 year of e-commerce experience and strong content management skills. The candidate will manage online store operations, content, and quality checks. We offer an inclusive, creative, and supportive work environment.

E-COMMERCE STORE & CONTENT SPECIALIST

Summary