<section class="job-section" id="st-companyDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Company Description</h2></div><div class="wysiwyg"><p>SGS is the world's leading inspection, verification, testing and certification company. </p></div></section><section class="job-section" id="st-jobDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Job Description</h2></div><div class="wysiwyg" itemprop="responsibilities"><p><strong>Primary Responsibilities</strong></p><p>Inside Sales and Marketing Assistants (ISMA) are members of our ISM team. They assist the Inside Sales Managers in compiling documentation, generating client quotations, entry/update of quotes and other information into CRM, update information in Laboratory Information Management System (LIMS), market research and other tasks as needed.</p><p><strong>Specific Responsibilities</strong></p><ul><li>At all times, complies with SGS Code of Integrity and Professional Conduct.</li><li>Generates quotes that are accurate and branded according to SGS standards.</li><li>Assists as required in the compilation of documentation required for RFPs – certifications, resumes, etc.</li><li>Assists in follow up notifications on older existing quotes as required by Affiliate managers.</li><li>Data entry of quotations and RFPs into appropriate systems (eg., LIMS, CRM, etc.)</li><li>Updates changes to customer information in appropriate systems as directed.</li><li>Requests for market or customer research may include the following:<ul><li>Internet search for customer details or articles on vertical markets, regulations, etc.</li><li>Lead generation: Search for contact lists in various markets</li><li>Competitor website review and intel summary</li></ul></li><li>Communicates, as required, with ISMs and other internal staff.</li><li>Develops skills and knowledge to progress in your career.</li><li>Develops trust by providing timely responses to all inquiries, whether by Teams, email, or phone.</li><li>Promotes a positive “Can do!” attitude and a safe working environment.</li><li>Be knowledgeable and compliant with SGS procedures and standards.</li><li>Takes initiative in all we do and perform other duties as required to further SGS mission of service, quality and growth.</li><li>Builds and maintains strong working relationships.</li><li>Adopts and supports specific operational improvement activities as communicated by the GBS Team Lead. These projects will focus on the improvement of quality, efficiency, accreditation, communication and technical improvement.</li><li>Performs other related duties as may be assigned either in support of departmental goals or for his/her personal or professional training, education or development as programmed by his/her immediate superior.</li><li>Ensures work area in GBS is kept clean and presentable at all times.</li><li>Remains familiar with SGS quality assurance procedures.</li><li>Complies to all SGS QHSE and HR policies and procedures.</li></ul></div></section><section class="job-section" id="st-qualifications"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Qualifications</h2></div><div class="wysiwyg" itemprop="qualifications"><p><strong>Profile</strong></p><p> </p><ul><li>Bachelor’s degree in fields specified by the hiring Affiliate, or an Associate’s degree in those fields and three years of experience related to ISM. - Chemistry/Environmental Science related fields, gained laboratory experience</li><li>Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.</li><li>Ability to effectively present information in one-on-one and small group situations to customers or employees of the organization.</li><li>Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. </li><li>Intermediate personal computer skills including email, Microsoft Office, job task applications, Internet, On-line data system.</li><li>Substantial movements (motion) of the wrist, hands, and/or fingers in a repetitive manner.</li><li>Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); and color vision (ability to identify and distinguish colors). </li><li>Travel is negligible.</li><li>with BPO experience (voice account)</li><li>with some kind of laboratory/testing expertise or technical processing experience</li></ul></div></section><section class="job-section" id="st-additionalInformation"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Additional Information</h2></div><div class="wysiwyg" itemprop="incentives"><p><strong>Required Skills</strong></p><p> </p><ul><li>The ability to meet commitments made to yourself and others, and acknowledges and accepts your choices, actions and results.</li><li>The ability to write and speak effectively in English, actively listen to others, ask questions to verify understanding, and use tact and consideration when delivering feedback. </li><li>Demonstrate responsiveness, adaptability and flexibility with changing environments, responsibilities, tasks, and people.</li><li>Methodically identify and resolve problems by gathering and analyzing information.</li><li>Understand and comprehend information, as well as find application and value from new knowledge. </li><li>The knowledge and ability to use computers and technology efficiently and effectively.</li><li>The ability to demonstrate a series of activities designed to enhance the level of customer satisfaction.</li><li>Encourage and embrace dialogue from team members. Share key information with others involved in a project, work to accomplish objectives, respond with enthusiasm to directives, and show support for departmental and organizational decisions.</li><li>Follow detailed procedures to ensure accuracy in the entry and reporting of data.</li><li>Demonstrate upmost level of integrity in all instances and shows respect toward others and for company principles.</li><li>Sets high standard of excellence to ensure quality assurance in every aspect of work performed.</li><li>Take personal responsibility and ownership to adhere to all company policies and procedures, and complete work timely and in accordance with performance expectations.</li></ul></div></section>

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SGS is the world's leading inspection, verification, testing and certification company. We are hiring a full-time Inside Sales and Marketing Assistant with a background in Chemistry/Environmental Science or laboratory experience. You will support sales managers, generate quotes, update systems, and conduct market research. SGS offers career development, a positive work environment, and a focus on quality and integrity.

Inside Sales Marketing Assistant

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