<h3>Minimum qualifications:</h3><ul>
<li>Bachelor's degree or equivalent practical experience.<br></li>
<li>Experience in digital sales, client management, customer service, business development, customer outreach, marketing, consulting, digital advertising, or a related field.<br></li>
<li>Ability to communicate in English fluently to support client relationship management in this region.<br></li>
</ul><br><h3>Preferred qualifications:</h3><ul>
<li>Experience with Google Ads and online advertising.<br></li>
<li>Familiarity with managing a portfolio or working against assigned customer goals (e.g., business growth, customer success metrics, outreach goals, etc.).<br></li>
<li>Ability to think strategically.<br></li>
<li>Interest in sales and technology with a passion for helping businesses grow online.<br></li>
<li>Excellent communication and problem-solving skills.<br></li>
</ul>
<h3>About the job</h3><p>The Scaled team is a Sales team designed to grow small-sized companies in the UK with significant expansion potential. The team specializes in delivering the most effective solutions to high potential small businesses from all verticals and business models in the most efficient way for the business. Customer Growth Associates are the promoters who serve as the advocate of Google.</p><div>In this role, you will establish relationships by conducting regular phone consultations and business pitches with a large portfolio of clients. You will operate in a fast-paced environment, reaching for business growth and productivity goals. In addition, you will provide exceptional solution promoting, partnership management, and analysis to deliver successful business outcomes. You will uncover the business needs of Google's key clients and achieve their marketing objectives, while driving incremental agreements through our industry leading advertising solutions.</div><p>Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow.  Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.</p>
<h3>Responsibilities</h3><ul>
<li>Serve as a trusted advisor to clients by building relationships with key customer decision-makers and business owners to understand their business goals and digital marketing plans, and help empower their business with Google advertising.</li>
<li>Manage large and diverse accounts and identify opportunities where Google Ads can impact growth, while tracking account growth and product adoption quarterly goals.</li>
<li>Conduct frequent phone consultations to evaluate campaign performance, make account recommendations, and mentor/influence business owners on digital marketing strategy.</li>
<li>Engage in essential activities to drive customer relationship growth (e.g., proactive engagement, campaign performance review, client meetings, pitches, research, internal strategy building/execution, etc.).</li>
<li>Participate in continuous training throughout the program.</li>
</ul>
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also <a href="https://www.google.com/about/careers/applications/eeo/"> Google's EEO Policy</a>, <a href="https://careers.google.com/jobs/dist/legal/EEOC_KnowYourRights_10_20.pdf">Know your rights: workplace discrimination is illegal</a>, <a href="https://about.google/belonging/">Belonging at Google</a>, and <a href="https://careers.google.com/how-we-hire/">How we hire</a>.

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. 

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Google

Google is a leading technology company. We are hiring a full-time Customer Growth Associate with a Bachelor's degree and experience in digital sales. The candidate will establish client relationships, promote solutions, and drive business growth. We offer a dynamic work environment with continuous training and opportunities to make a real difference for small- and medium-sized businesses.

Customer Growth Associate

Summary

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