Entry Level, Junior
Sales Concierge
Our associates celebrate lives. We celebrate our associates.
Assist Family Service Counselors with interment verifications, memorial blind checks, memorial coordination, and other cemetery service-related responsibilities to ensure families receive professional and compassionate service.
JOB RESPONSIBILITIES
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Meet with families and attend burial and cremation services as required.
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Coordinate with Family Service Counselors and Funeral Directors to arrange the transfer of cremated remains into urns.
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Follow up on memorial renderings, approvals, processing, and timelines to ensure timely completion.
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Conduct independent interment verifications in the cemetery prior to scheduled interments.
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Complete memorial blind checks to ensure accuracy and compliance with cemetery procedures.
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Communicate effectively with cemetery administration, maintenance teams, Family Service Counselors, and Funeral Directors to ensure all services are properly coordinated.
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Assist with other cemetery-related duties as required.
MINIMUM REQUIREMENTS
Training and Certification
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Training will be provided on all required processes and procedures, including those outlined in the Family Service Guidebook, Interment Verification Procedures, memorial blind checks, and other applicable cemetery operational standards.
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Employees will be expected to successfully complete all required training and demonstrate competency in these procedures.
Knowledge, Skills & Abilities
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Ability to communicate effectively and professionally with associates, contractors, Funeral Directors, and client families.
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Ability to work independently with minimal supervision while completing assigned tasks accurately and on time.
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Strong organizational skills and attention to detail.
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Ability to identify and resolve routine issues promptly and effectively.
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Ability to adapt to changing priorities and operational requirements.
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Ability to demonstrate compassion, professionalism, and sensitivity when assisting families.
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Ability to work outdoors in all weather conditions.
Pay
- $26.50 per hour and up depending on qualifications and relevant experience.
Postal Code: V5J 1A4
Category (Portal Searching): Sales
Job Location: CA-BC - Burnaby
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