Field Service Representative

Field Service Representative

The Opportunity:

Monitor network administration and maintenance operations. Manage the design evolution of existing operational networks and resolve network incidents to ensure the smooth running of the network operation. Apply advanced consulting skills and extensive technical expertise, including full industry knowledge. Develop innovative solutions to complex problems. Work without considerable direction, and mentor and supervise team members.

You Have:

• Experience providing on-site technical expertise for system operation, maintenance, and repair

• Experience developing and implementing preventive and corrective maintenance strategies

• Knowledge of performing advanced troubleshooting and root cause analysis of complex system failures

• Knowledge of operational readiness and system availability in support of mission requirements

• Ability to interface with engineering teams to resolve systemic and design issues

• Ability to maintain accurate technical documentation, logs, and reports

• Ability to travel up to 25% of the time

• TS/SCI clearance

• Associate’s degree and 2+ years of experience with tactical mission networks, Bachelor's degree in Computer Networking and 1+ years of experience with tactical mission networks, or 3+ years of experience with tactical mission networks in lieu of a degree

Nice If You Have:

• Experience with the Tactical Local Area Network (TACLAN)

• Experience with the Mobile Ad Hoc Network (MANET), including Silvus, Persistent Systems, or Trellisware

• Experience with the Software Defined Network (SDN)

• Experience with the Windows Tactical Assault Kit (WINTAK)

• Experience with the Tactical Assault Kit (TAK)

• Experience with the Tactical Radio Application eXtension (TRAX)

• Security+ Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.