Head of Retail and Wealth Risk Technology, MD (C16)

Risk Technology is a key technology partner across Citi, focused on designing and implementing high-performing, modern platforms to monitor, assess, and mitigate risk across the enterprise. We are expanding our team and hiring strong engineering talent to build innovative, AI-powered risk capabilities. Risk Technology is a global organization comprised of 1700+ resources across multiple countries; United States, Canada, India and Great Britain.

Core Coverage & Functional Areas:

• Modern AI-Powered Risk Platforms: Engineering intelligent, next-generation platforms leveraging AI, machine learning, and modern architecture.

• Enterprise & Compliance Risk: Enabling comprehensive oversight, regulatory compliance, and risk intelligence.

• Operational & Model Risk: Building robust frameworks and tooling for operational resilience and quantitative model governance.

• Retail and Wealth Risk: Delivering specialized risk technology capabilities tailored to retail and wealth.

• Risk & Controls Governance: Supporting the Citi COO and T&BE COO organizations in establishing end-to-end control monitoring and operational excellence.

The Head of Retail and Wealth Risk Technology will be responsible for:

Strategic Technology Leadership

• Provide executive leadership and strategic vision for a global technology organization, responsible for the development, implementation, and support of enterprise applications and platforms that align with Citi's overarching strategic priorities.

• Define and execute the enterprise technology strategy, roadmap, operating model, and organizational structure to drive business growth, meet regulatory obligations, and achieve operational excellence, with a strong emphasis on leveraging GenAI capabilities.

• Forge deep partnerships with senior business leaders, technology stakeholders, risk partners, and regulators to prioritize critical initiatives and ensure consistent delivery of strategic, high-impact outcomes.

• Lead and inspire a large-scale applications development organization through senior leaders and functional managers, fostering a culture of accountability, innovation, collaboration, continuous improvement, and strong engineering discipline.

Risk, Controls & Regulatory Execution

• Champion and strengthen the technology control environment at an executive level, ensuring robust delivery of regulatory commitments, advanced risk management capabilities, and business-critical technology initiatives.

• Ensure all technology solutions comply with complex regulatory requirements, stringent data governance standards (Data Architecture), and cross-border data handling obligations.

• Drive enterprise-wide adherence to Citi policies and standards, including cybersecurity, information security, data protection, and operational resilience requirements.

• Proactively identify, assess, mitigate, and escalate technology, operational, vendor, and delivery risks, maintaining an impeccable control environment.

• Cultivate a culture of accountability across leadership teams to ensure unwavering compliance with policies, procedures, and governance expectations.

Transformation & Operational Excellence

• Spearhead enterprise-scale transformation initiatives focused on strategic simplification, automation, modernization, and optimization of technology platforms and processes, aggressively adopting a modern tech stack and innovative GenAI solutions.

• Drive efficiency, cost optimization, and productivity improvements through continuous innovation, strategic sourcing, proactive vendor management, and technology rationalization across the organization.

• Champion and embed modern ways of working, Agile delivery practices, collaborative tools, and data-driven decision-making throughout the technology organization.

• Continuously evaluate and enhance organizational effectiveness to ensure superior delivery quality, accelerated speed to market, and exceptional customer outcomes.

Organizational & Talent Leadership

• Build, develop, and lead a high-performing, diverse global workforce, ensuring optimal organizational structure, robust succession planning, continuous talent development, and effective knowledge management, underpinned by a culture of strong engineering and technical excellence.

• Strategically address key-person dependencies through comprehensive cross-training, meticulous documentation, and targeted capability-building initiatives.

• Proactively assess skill gaps and implement advanced development programs utilizing strategic training, executive mentoring, and deep subject matter expertise in areas such as GenAI and modern tech stack.

• Oversee all performance management activities, including comprehensive evaluations, critical compensation recommendations, strategic hiring decisions, promotions, and executive succession planning.

• Foster an inclusive and collaborative culture that promotes innovation, accountability, and strong employee engagement across all levels.

Applications Development & Technology Delivery

• Provide executive oversight for all application development, Data Architecture, engineering, and platform management activities, ensuring the delivery of highly scalable, secure, and resilient solutions crucial to Citi's operations.

• Drive the adoption of industry-leading software development best practices, uncompromising strong engineering excellence, robust architecture standards, and continuous modernization of the technology stack, actively integrating GenAI advancements.

• Provide strategic direction and oversight for complex systems, enterprise architecture, and significant technology investments to maximize long-term business value.

• Ensure the successful execution and delivery of large, complex technology programs, maintaining exceptional quality, stability, and operational resilience.

Qualifications

• 15+ years of progressive experience in senior technology leadership roles, applications development, engineering, or enterprise technology management, with extensive experience in driving strong engineering outcomes.

• 10+ years of experience leading large global teams through senior managers and functional leaders, demonstrating exceptional leadership capabilities.

• Proven track record of leading large-scale technology transformation, modernization, and regulatory initiatives, including the successful adoption of GenAI and a modern tech stack.

• Deep expertise in technology risk management, controls, cybersecurity, operational resilience, regulatory compliance, and enterprise Data Architecture.

• Demonstrated ability to effectively partner and influence at the most senior executive levels, with regulators, auditors, and diverse cross-functional stakeholders.

• Comprehensive knowledge of the software development lifecycle, enterprise architecture, cloud computing, emerging technologies (including GenAI), and large-scale application platforms.

• Strong track record of executive organizational leadership, strategic talent development, complex vendor management, and significant budget oversight.

• Exceptional strategic thinking, communication, influence, and executive decision-making capabilities.

Education

• Bachelor's Degree or equivalent experience required.

• Master's Degree preferred.

• Relevant industry certifications in technology, risk, security, cloud, GenAI, or program management are a significant plus.

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Job Family Group: Technology

Job Family: Applications Development

Time Type: Full time

Primary Location: Rutherford New Jersey United States

Primary Location Full Time Salary Range: $250,000.00 - $500,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills Please see the requirements listed above.

Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date: Nov 12, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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