Senior Administrative Coordinator, Center for Digestive Disorders

Position: Senior Administrative Coordinator

Department: Center for Digestive Disorders

Location: Boston, MA

Schedule: 24 hours per week, On-site

POSITION SUMMARY:

The Senior Administrative Coordinator serves as the key support for the assigned department(s), including, but not limited to: collecting quality data, scheduling appointments, scheduling meetings, following up on meeting-generated tasks, preparing documents, reports and presentation slides. Works autonomously, sets priorities and makes independent decisions of a complex nature. Monitors department budget, orders supplies, sets up conference rooms. Provides ongoing special project support to ensure regulatory compliance.

JOB RESPONSIBILITIES:

• Serves as the key support for the assigned department ensuring the department operates in an effective, efficient, and professional manner.

• Oversies/coordinates specific projects; provides leadership in project management; gathers deliverables from required constituents; tracks, analyzes, and makes recommendations or raises concerns on status reports, issue resolution, and program actual against project charter, budget, and/or plan.

• Acts as liaison between departments and makes independent decisions to ensure adherence to quality procedures.

• Provides administrative support to the assigned department(s), including, but not limited to: scheduling appointments, scheduling meetings, taking meeting notes, following up on meeting-generated tasks, preparing documents, spreadsheets and presentation slides.

• Independently composes high level correspondence and documentation of professional quality. Edits and proofreads all written materials and verifies the validity of data for all documents and reports prior to submission/distribution.

• Maintains departmental calendars accurately with particular attention to preventing scheduling conflicts.

• Organizes and coordinates departmental meetings or committees, including reserving conference rooms, sending and tracking invitations, procuring food and beverage if necessary and ensuring vendor payment. Sets up room and equipment (such as conference calls, audio-visual equipment, projector, etc., as needed).

• Prepares meeting agenda; prepares/distributes materials for meetings. Takes and prepares meeting minutes.

• Makes registration and travel arrangements, including hotel reservations. Provides written itineraries for all travel plans.

• May perform office related duties such as picking up mail, categorizing and delivering mail, storing and distributing office supplies, handling faxes, scanning, filing, photocopying collating materials, maintaining the update of policy manuals, etc.

Departmental Services:

• Provide support for M.Ds and/or senior management as necessary.

• Assists in the implementation of the fellowship recruitment plan and time line. Mails out applications and coordinates applicants for interview appointments, files and tracks completed applications.

• Coordinates interview schedules and detailed itineraries. Responsible for the management, planning, and coordination of tours, luncheons, meetings, and site visits.

• Tracks all data, correspondence, committee and administrative operations related to the department and associated committees.

• Provides research and administrative support for special projects, preparing grant proposals, processing background checks for potential new hires and follow-up on projects.

Other:

• Handles telephone calls in a professional, courteous speaking manner; determines nature of all calls and initiates appropriate disposition. Assures that all messages are accurate and forwarded promptly to the appropriate party.

• Deals discreetly with highly sensitive, confidential written, electronic, and oral communications concerning staff, department, and hospital matters. Exercises discretion and independent judgment with respect to matters of significance to the department and the institution.

• Serves as the department administrative expert with regards to compliance policies & departmental procedures.

• Manages purchasing, invoices and accounts payable for the department. Manages subscriptions. Assists the Principal Investigator with monitoring departmental budget and account balances, helping managers to stay within approved budgets, and documenting all approved variances.

• Monitors and maintains inventory of office supplies and equipment. Purchases supplies as needed and stays within established budget. Keeps office equipment in working order and contacts IT or service provider, as necessary, for repairs or replacements.

• Maintains the monthly schedule for department coverage. Maintains matrix of hours worked, leaves and vacation/sick time for the Department. Submits weekly timesheets to manager, and when authorized by the Director, submits timesheets to Payroll department.

JOB REQUIREMENTS

EDUCATION/EXPERIENCE

• HS/GED plus 7 + years relevant experience OR

• Associates plus 5+ years relevant experience OR

• Bachelors with at least 3 years relevant experience.

KNOWLEDGE AND SKILLS

• Superior verbal and written English communication skills, including excellent grammatical, editing, and proofreading skills.

• Highly proficient with Microsoft Office applications (i.e., MS Word, Excel, Access, PowerPoint, Outlook) and web browsers.

• Ability to work independently and effectively prioritize work assignments.

• Excellent interpersonal skills necessary to be socially perceptive in accepting and relaying confidential information, communicating policies and procedures, and interacting effectively with a variety of Medical Center personnel and outside personnel.

• Strong problem-solving skills and proven ability to work with confidential information.

Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to Talentacquisition@bmc.org or call 617-638-8582 to let us know the nature of your request.

Compensation Range:

$50,000.00- $70,000.00

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.