Job Title

Pre-Sales Travel Sellers Solution Expert

About the Business Area/Department:

Amadeus Travel Unit Americas Pre-Sales is the team that shapes and wins our most strategic opportunities with travel sellers: retail agencies and consortia, tour operators, cruise lines, OTAs, consolidators and business travel agencies across North, Central and South America. We partner closely with Sales, Account Management, Product and Delivery to turn customer business challenges into scalable solutions, supporting the next generation of travel distribution and retailing.

Summary of the role:

As Lead Solution Consultant, you will be a trusted advisor to our largest travel sellers, leading complex, multi-month scoping engagements that connect their business goals to Amadeus’ portfolio and AI-enabled solutions. You will partner with Sales and Account Management to shape strategy, build the business case and win strategic opportunities. You will be the customer’s prime Amadeus contact on functional and technical matters, lead our subject matter experts, and set the standard for consultative selling and best practice in the pre-sales community.

In this role you’ll:

• Lead consultative engagements with senior customer stakeholders: uncover business challenges, define a strategic vision and build the business case for Amadeus solutions.

• Position AI and agentic solutions around measurable business outcomes, identifying practical use cases that improve customer results.

• Lead scoping and solution design with Amadeus and customer SMEs, aligning customer functional streams with Project Management and Product Definition to minimize gaps and ensure end-to-end consistency.

• Lead RFP/RFI responses and unsolicited proposals, from timelines and resourcing to solution documentation.

• Run scoping workshops with Amadeus and customer senior management, and manage competitive threats and solution risks.

• Support Sales in commercial and contractual discussions, keep the solution aligned with the commercials, and secure customer and Amadeus sign-off.

• Ensure an effective handover of sold projects to implementation teams.

• Feed market, customer and competitor insights to Product Management and IT Marketing.

• Coach less experienced colleagues, promote innovation and share best practices.

About the ideal candidate:

• Strategic technology consultant with 10+ years of experience bridging business strategy and technical implementation across consulting, technical sales or sales engineering, and solution architecture.

• Solid technical foundation (engineering, computer science or equivalent hands-on experience in software development, testing or technical sales).

• Fluent in English and Portuguese; Spanish is highly valued given our customers across North, Central and South America.

• Proven track record leading C-level engagements and complex, multi-stakeholder transformation or scoping projects.

• Consultative selling: pre-sales or IT sales experience (RFP/RFI, scoping, solution design, commercial discussions), with the ability to diagnose customer needs and turn them into scalable solutions with measurable results.

• Strategic vision: the ability to see where travel technology is heading, turn it into a clear point of view, and shape solution roadmaps and account strategies that link customer goals to Amadeus’ portfolio.

• AI expertise: hands-on knowledge of AI and generative AI (including agents and AI-enabled workflows), with the ability to identify practical use cases and explain their value, limits and governance to executive audiences.

• Connect AI to measurable business outcomes: link every use case to clear KPIs, ROI and customer results.

• Navigate organizational change: guide customers through the people, process and operating-model shifts that AI and new distribution models require.

• Balance innovation with governance and risk: push the boundaries of what is possible while respecting security, compliance and responsible-AI principles.

• Communicate value clearly to non-technical stakeholders: translate complex technology into simple, compelling business messages.

• Strong business acumen, including product management and competitive positioning.

• Excellent stakeholder management: build relationships, influence senior decision makers and lead cross-functional, global teams.

• Passion for innovation and problem solving, with an appetite for coaching others.

What we can offer you:

• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.

• Work hybrid at our Bogota office.

• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.

• Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.

Application process:

The application process takes no longer than 10 minutes! Create your candidate profile, upload your Resume/CV and apply today!

Working at Amadeus, you will find:

• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, and benefits.

• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Be aware of recruitment scams

Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.