Staff Software Engineer (PDX - APEX - Service Paved Road)

We are hiring a Staff Software Engineer to join our PDX (APEX) organization. This role will contribute to building Modern SaaS AIR, a next-generation AI-native platform, specifically focusing on developing the next generation of Services Paved Road. The ideal candidate will be a technical leader who thrives in solving complex engineering challenges, mentoring others, and driving innovation to deliver world-class solutions.

As a Staff Software Engineer, you will be responsible for overseeing the development of major capabilities and components of Modern SaaS AIR. You will collaborate across engineering, product, design, and other cross-functional teams to ensure seamless delivery of technical solutions that delight our customers. With a strong customer-centric mindset and a knack for simplifying systems, you will guide the team across all phases of the software development lifecycle, serving as a domain expert for the platform.

This role demands a high level of ownership, innovation, and the ability to mentor and develop team members while maintaining a high standard of code quality, architecture, and operational excellence.

Responsibilities

• Drive end-to-end development of platform capabilities and the Services Paved Road, ensuring scalability, reliability, and maintainability.

• Provide technical leadership and mentor team members to grow their skills and ensure high-impact delivery.

• Collaborate with product teams to deeply understand customer pain points and deliver solutions that meet their needs, reflecting strong engineering practices.

• Define and implement best practices for coding, system design, and release management.

• Design and develop high-quality back-end systems, APIs (GRPC, REST/OData/GraphQL), and integration tools.

• Drive the design and architecture of platform components in alignment with modern cloud-native principles (e.g., Docker, Kubernetes, ArgoCD).

• Identify and prioritize platform improvements to simplify developer experiences, optimize operational efficiency, and reduce technical debt.

• Lead scrum teams (5–10 engineers) across the development lifecycle, including planning, design, reviews, and production release.

• Focus on operational excellence, ensuring high availability, disaster recovery, and robust monitoring frameworks.

• Encourage and build a culture of innovation and eagerness to explore new technologies in the team.

• Handle escalations, incident management, and coordinate post-mortem resolutions for production issues.

• Ensure operational excellence, designing for low MTTD/MTTR, HADR & fast recovery/self healing.

• Actively participate in recruiting, developing, and retaining strong engineering talent.

Qualifications

• 8+ years of software engineering experience, with strong focus on platform engineering and service-oriented architecture.

• Expertise in problem-solving, algorithms, and data structures.

• Proficiency in a major programming language, with preference given to Python & Groovy. Familiarity with jar, war deployment structures is a plus.

• Hands-on experience with back-end integration, web services, APIs (GRPC, REST/OData/GraphQL), and data formats (JSON, XML, ProtoBuf).

• 1+ year of experience with front-end development frameworks such as React.js.

• Strong understanding and experience in cloud native technologies (e.g., Docker, Kubernetes, ArgoCD).

• Familiarity with CI/CD tools like Jenkins and GitOps processes.

• Proven track record of driving projects end-to-end with scrum teams (design → delivery → user impact).

• Demonstrated experience in cross-functional collaboration and strong technical leadership.

• Deep understanding of operational excellence in software systems, including deployment architecture, monitoring (MTTD/MTTR), incident management, and root cause analysis.

Preferred:

• Master's degree or higher in Computer Science, Computer Engineering, or a related field

• Solid understanding of AWS cloud platforms.

• Experience with agile development methodologies like Scrum or Kanban

• Demonstrated ability to simplify system designs, navigate ambiguity with confidence, and lead innovation initiatives within engineering teams.

This is a fantastic opportunity to join a team that is at the forefront of innovation, enabling developers and businesses to thrive in an AI-native SaaS environment. As part of PDX's Development Ecosystem organization, you’ll not only grow your technical expertise but also influence the future of modern software development practices. If you’re a passionate, detail-driven engineer with a 'customer-first' mindset and the drive to make a meaningful impact—this is the role for you!

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.