Position Description:

We’re establishing a brand-new technology and innovation hub in Sofia – and you can be part of it from day one. Here, you won’t just be shaping our services for German clients; you’ll also help us build a strong presence in the Bulgarian market. You’ll collaborate closely with our teams in Germany, bring in your ideas, and influence the tools, processes, and culture of our new Sofia location from the ground up. In short: We’re blending the energy of a fresh start with the reliability of a global player. If you’re excited about building something new both locally and internationally, this is the place to make your mark. Apply now and be part of our success story in Sofia! #BePartofourStory Let‘s #GrowTogetherNow

Your future duties and responsibilities:

Applications for this position will remain open until 31 December 2026. Candidates are kindly asked to submit their CV in German and English.

In this role, you will support the implementation and continuous development of an electronic records program. You will translate business needs into clear requirements, manage the product backlog, coordinate collaboration between business and IT teams, and guide delivery from planning through implementation. Depending on the area of focus, you may work as a Product Owner, Scrum Master or Agile Transformation Consultant, facilitating agile ceremonies, removing obstacles, supporting team collaboration and helping the organization adopt more effective agile ways of working.

• Develop and communicate the product vision, roadmap and release plans

• Gather, structure and prioritize business requirements

• Create and maintain epics, features, user stories and product backlogs

• Define acceptance criteria and support business acceptance

• Coordinate collaboration between business departments, IT, development and operations

• Prepare and facilitate Scrum events, workshops, reviews and stakeholder meetings

• Remove impediments and support team self-organization

• Promote continuous improvement through retrospectives and action tracking

• Support organizational change and the adoption of agile ways of working

• Provide transparent reporting on progress, risks, dependencies and required decisions

• Ensure coordination across multiple teams, workstreams or subprojects

Required qualifications to be successful in this role:

• German B2-C1

• University degree in Computer Science, Business Informatics, Business Administration, Public Administration Informatics or a comparable field

• At least five years of professional experience in agile IT or digitalization projects

• Several years of experience as a Product Owner, Scrum Master, Agile Coach or Agile Delivery Lead

• Excellent knowledge of Scrum and agile product development

• Experience with requirements management, backlog management and user story mapping

• Strong stakeholder management, facilitation, communication and organizational skills

• Experience working in complex organizations with multiple stakeholder groups

• Experience in public administration or other regulated environments is desirable, but not mandatory

• Experience with electronic records, document management or workflow systems is an advantage

• PSPO, CSPO, PSM, CSM or comparable certification is desirable

What We Offer:

• Team Culture: You’ll find colleagues here who make collaboration enjoyable. We interact openly, use first names across all levels, and don’t think in hierarchies or silos

• Contract & Working Time: Permanent, full-time contract with a standard 8-hour workday

• Flexible Work Setup: Enjoy the best of both worlds with our hybrid work model – combining office presence in Sofia with remote work from home

• Working Hours: Flexible working hours tailored to project needs and client requirements

• Leave Policy: 25 days of paid vacation + 1 day for your Birthday

• Premium supplementary health insurance package: Including coverage for prescription glasses, reimbursement of medical expenses, and dental care

• Volunteer Opportunities: Make a positive impact with 8 hours of paid leave for voluntary work

• Career Development: Benefit from clear career progression paths and opportunities to grow within the company

• Continuous Learning: Access our internal learning platform, CGI Academia, to shape your skills based on your interests. Learn up to 9 languages via goFLUENT

• Referral Rewards: Extend your network – refer friends and earn bonuses through our rewarded referral program

• Health & Wellbeing: Access our Health and Wellbeing Portal for resources that support your physical and mental health

• Multisport Benefit: Аvailable at a preferential price for access to various sports and wellness facilities

• Office Environment: Work in a state-of-the-art co-working space in Sofia, with complimentary coffee, tea, and water to keep you refreshed throughout the day

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.