Manager, Consulting Delivery with German - Bulgaria (m/f/d)

Position Description:

We’re establishing a brand-new technology and innovation hub in Sofia – and you can be part of it from day one. Here, you won’t just be shaping our services for German clients; you’ll also help us build a strong presence in the Bulgarian market. You’ll collaborate closely with our teams in Germany, bring in your ideas, and influence the tools, processes, and culture of our new Sofia location from the ground up. In short: We’re blending the energy of a fresh start with the reliability of a global player. If you’re excited about building something new both locally and internationally, this is the place to make your mark. Apply now and be part of our success story in Sofia! #BePartofourStory Let‘s #GrowTogetherNow

Your future duties and responsibilities:

CGI's delivery organization in Bulgaria is entering its next chapter. Following a successful start-up phase, our focus is now shifting towards profitable growth, operational excellence and scaling our delivery capabilities. To support this next stage, we are looking for an experienced and hands-on Manager, Consulting Delivery who combines strong people leadership, operational responsibility and client delivery expertise. As part of our local management team, you will play an active role in shaping the future of CGI Bulgaria. You will take direct responsibility for leading and developing a team of CGI Members, ensuring strong delivery performance and building the foundations for sustainable, profitable growth. Working closely with our Bulgarian leadership team, CGI colleagues across Germany and Europe, and our clients, you will help turn business opportunities into successful delivery engagements. This is a hands-on leadership role. Beyond managing people and operations, you will actively contribute to client delivery, solutioning and business development. We are looking for someone who takes ownership, thinks commercially and enjoys building and growing a business together with a team.

• Lead, coach and develop CGI Members, including performance management, career development and regular feedback

• Drive workforce planning, recruitment, resource allocation and utilization to support profitable growth

• Take ownership of operational and delivery performance, including KPIs, utilization, efficiency and continuous improvement

• Contribute directly to client engagements in senior roles such as Service Delivery Manager, Project Manager or Delivery Lead

• Manage client expectations, delivery plans, risks, resources and service or project performance

• Build and maintain strong relationships with clients and internal stakeholders, particularly across CGI Germany

• Identify growth opportunities and actively contribute to proposals, solutioning, client discussions and account development

• Help scale our Bulgarian delivery organization by developing capabilities, improving processes and fostering a culture of accountability, collaboration and continuous improvement

Required qualifications to be successful in this role:

• Fluency in Bulgarian, German and English both written and spoken is mandatory

• At least 5 years of relevant experience in IT consulting, service delivery, project management or a comparable environment

• Proven experience leading and developing people, either through direct people management or substantial functional leadership

• Strong practical experience in service delivery, project or program management, Agile delivery or IT consulting

• Experience managing client relationships, delivery performance, resources, risks and KPIs

• Strong commercial awareness, with an understanding of utilization, delivery economics and profitable business growth

• Experience contributing to proposals, account development or business growth

• A pragmatic, hands-on leadership style with a strong sense of ownership, accountability and entrepreneurial thinking

• Excellent communication, stakeholder management and problem-solving skills

• A university degree in IT, Business, Management or a related field

#LI-II1

What We Offer:

• Team Culture: You’ll find colleagues here who make collaboration enjoyable. We interact openly, use first names across all levels, and don’t think in hierarchies or silos

• Contract & Working Time: Permanent, full-time contract with a standard 8-hour workday

• Flexible Work Setup: Enjoy the best of both worlds with our hybrid work model – combining office presence in Sofia with remote work from home

• Working Hours: Flexible working hours tailored to project needs and client requirements

• Leave Policy: 25 days of paid vacation + 1 day for your Birthday

• Premium supplementary health insurance package: Including coverage for prescription glasses, reimbursement of medical expenses, and dental care

• Volunteer Opportunities: Make a positive impact with 8 hours of paid leave for voluntary work

• Career Development: Benefit from clear career progression paths and opportunities to grow within the company

• Continuous Learning: Access our internal learning platform, CGI Academia, to shape your skills based on your interests. Learn up to 9 languages via goFLUENT

• Referral Rewards: Extend your network – refer friends and earn bonuses through our rewarded referral program

• Health & Wellbeing: Access our Health and Wellbeing Portal for resources that support your physical and mental health

• Multisport Benefit: Аvailable at a preferential price for access to various sports and wellness facilities

• Office Environment: Work in a state-of-the-art co-working space in Sofia, with complimentary coffee, tea, and water to keep you refreshed throughout the day

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.