Internship

Becario/a de Soporte Técnico e Infraestructura (ASIR)

Madrid, Spain · On-site

Company Description

Devoteam is a leading European consultancy focused on digital strategy, technology platforms, cybersecurity and business transformation through technology. Technology is in our DNA and we believe in it as a lever capable of driving change for the better, maintaining a balance that allows us to offer our client portfolio first class technological tools but always with the proximity and professionalism of a team that acts as a guide along the way. Devoteam has been committed to technology at the service of people for more than 30 years. With more than 11,000 people in the group, in 25 countries in Europe, the Middle East and Africa.

Job Description

We are looking for an intern for FP ASIR (Administration of Computer Systems in Network) to join our IT support and infrastructure team through an internship agreement in an important professional office located in the center of Madrid.

You will learn and actively collaborate in the daily management of the technological park, incident resolution and preventive maintenance of workstations.

Main functions

First level attention and support to users for hardware, software and network incidents.
Configuration, cloning and deployment of workstations (laptops, peripherals, operating systems).
Support in the basic infrastructure of local networks, telephony and meeting rooms.
Management and escalation of incidents through the ticketing tool.
Collaboration in inventory and maintenance tasks of IT equipment.

Requirements

Studies: Student or recent graduate of CFGS in Administration of Computer Systems in Network (ASIR) or similar qualifications in the Systems/Computer branch.
Possibility of signing an internship agreement with a study center.
Schedule: Availability to perform the internship 100% in person, essential coverage in morning hours (possibility of agreeing on a part-time morning day or full day).
Proactive profile, with a service vocation, problem-solving skills and good communication skills.

What we offer

Economic study aid: €840 gross/month for a full day (or a proportional part depending on the agreed hours in case of a reduced day).
Modality: 100% in-person at the office, in central Madrid.
Continuous training in a top-level corporate environment and accompaniment by senior professionals in the systems area.

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