Junior, Mid-Level
Operations Support Officer
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To Schedule the audit, propose and follow up to get confirmation from client
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To send request to auditor to prepare audit plans
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To send Audit Packs to auditors (weekly)
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To Manage logistics arrangement for auditors (Van rental, air ticket booking, client pick up)
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To Monitor the closure of NCRs within 90 days by support to follow up with auditors or clients
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To Handle Request for certification, prepare certificate package for delivering to clients.
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To Manage certification documents, including multiple-site certifications.
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To create charges Line for draft invoice for all client under Food Scheme Group.
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To Review & Approve draft invoices
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To Coordinate/follow up with clients to submit documents for auditor to review prior to the audit date.
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To Coordinate with auditors, or technical officers regarding technical issues related to audit reports.
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To Prepare Surveillance quotations for existing clients who require quotation for PO.
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To answer to client inquiry and support others assignment/report assigned by team leader.
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