Field Training Officer - Milano (MI)

Rangers Battistolli is seeking a Field Training Officer (FTO) to be assigned to a major multinational company operating in the IT sector.

As a Field Training Officer, you will be responsible for managing personnel training and development activities at a data center campus or within a metropolitan area, ensuring that security officers are fully prepared to perform their duties safely, consistently and in accordance with the highest operational and safety standards.

Reporting directly to the Campus Security Manager, you will coordinate new employee onboarding activities, deliver engaging training sessions, assess staff competencies and monitor compliance with procedures and regulatory requirements.

You will also identify development opportunities, contribute to improving operational processes and support the implementation of global and regional initiatives.

Working closely with local teams, regional stakeholders and central management, you will help foster a culture of continuous learning, accountability and operational excellence.

If you are passionate about developing people and committed to raising security operations standards, this is an opportunity to make a real difference.

Key Responsibilities

Staff Training and Development

• Manage onboarding and induction programmes for new security officers at site, campus and country level.

• Deliver initial training, periodic refresher courses and ongoing training to maintain high standards of security, safety and operational performance.

• Assess employee competencies, evaluate performance and certify personnel in accordance with established requirements.

• Identify skills gaps and work with campus management and regional managers to develop targeted training plans and individual development initiatives.

• Recommend effective onboarding programmes and continuous learning opportunities that support employees' professional growth and operational readiness.

Regulatory Compliance and Documentation

• Monitor the completion of training courses, certifications and mandatory training requirements for security teams.

• Maintain accurate and up-to-date training records, security documentation and reports in accordance with company policies and procedures.

• Conduct training reviews and audits, identify areas for improvement and support the implementation of corrective actions.

• Handle confidential and sensitive information with integrity, discretion and professionalism.

Safety, Security and Operational Excellence

• Promote a culture of prevention and safety, reinforcing compliance with occupational health and safety standards across the campus.

• Support the implementation of global and regional security initiatives, ensuring alignment with applicable policies and procedures.

• Identify and report any concerns relating to security, occupational health and safety, and training, helping management prevent risks before they impact operations.

• Work closely with Campus Security Managers to monitor performance, procedural compliance, employee engagement and professional development.

• Contribute to problem-solving and continuous improvement initiatives aimed at enhancing service quality and operational effectiveness.

Collaboration and Communication

• Coordinate with site management, the PMO (Project Management Office) training team and programme managers to align training activities with business and operational priorities.

• Build effective professional relationships with client representatives and internal stakeholders.

• Deliver engaging and effective face-to-face and remote training sessions, presentations and team meetings.

• Travel between assigned locations to deliver training, conduct assessments and support operational requirements.

• Take on additional responsibilities as required to contribute to the achievement of business objectives.

Although this position does not involve direct line management responsibilities, it offers a significant opportunity to positively influence staff development and help improve the performance of security services within a larger, internationally connected organisation.

Requisiti

Required Qualifications and Experience

• Associate degree or equivalent, together with at least two years of relevant experience in the security industry, corporate operations or an equivalent professional environment.

• At least two years of experience in training, teaching, coaching or personnel development.

• Excellent communication, interpersonal and presentation skills, with the ability to engage audiences and train employees with different levels of experience and responsibility.

• Good working knowledge of Microsoft Office applications, including Outlook, Word, Excel, PowerPoint and SharePoint.

• Excellent command of both Italian and English, written and spoken.

• Valid passport and willingness to travel frequently between different sites, regions and countries.

• Proactive and flexible approach, with the ability to work independently and respond effectively to changing operational priorities.

• Legal authorisation to work in the country where the position is based.

• Access to reliable transportation and appropriate communication tools to commute to the workplace and travel between assigned locations.

Candidates with an equivalent combination of academic qualifications and relevant professional experience may also be considered.

Preferred Qualifications

• Previous experience in a data center, critical infrastructure environment or highly regulated setting with stringent procedures and compliance requirements.

• Experience in designing, delivering and evaluating training programmes.

• Knowledge of security operations, compliance management systems and occupational health and safety procedures.

Travel and Working Flexibility

The role involves approximately 50% travel, including regular travel between assigned locations, sometimes at short notice, as well as occasional travel across regions or countries to meet operational requirements.

Flexibility is an essential requirement. Depending on business priorities, emergencies and high-priority operational events, the role may require working evenings, nights, weekends and public holidays.

Benefit

What We Offer

• Permanent employment contract.

• Job classification and remuneration in accordance with the Italian Private Security and Security Services National Collective Labour Agreement (CCNL Vigilanza Privata e Servizi di Sicurezza), based on previous professional experience and qualifications, with an indicative gross annual salary (RAL) ranging from €32,000 to €35,000.

• Annual role allowance ranging from €5,000 to €8,000.

• Company car for both business and private use.

• Full-time employment, with a focus on work-life balance.

• Professional training and career development opportunities within an established national group.

• The opportunity to work with a major multinational client in the data center sector.

• Exposure to global security operations and collaboration with professionals across different geographical regions and business functions.

• Continuous learning opportunities to expand your skills and advance your career.

• The opportunity to make a tangible contribution to staff readiness, operational excellence and workplace safety.

Additional Requirements

• Employment is conditional upon successfully completing the company's pre-employment screening process, including background checks and drug testing, where applicable and permitted by local law.

• The role may involve outdoor activities, exposure to adverse weather conditions and working in environments requiring the use of Personal Protective Equipment (PPE) and a high level of safety awareness.

• Candidates must be physically capable of sitting, standing and walking for extended periods. The role may involve walking up to approximately 19 km per shift, climbing stairs and occasionally lifting objects weighing up to approximately 11 kg.

Location

• Province of Milan and neighbouring provinces.

About Us

Rangers S.r.l. is a leading company within the Battistolli Group and a major player in Italy's armed security and supplementary security services sector. We are a recognised point of reference for emergency response and territorial patrol services.

Joining Rangers means becoming part of a well-established and structured company, certified for Gender Equality (UNI/PdR 125:2022), which continuously invests in the training of its Private Security Guards (Guardie Particolari Giurate – GPG) and supports aspiring security professionals in obtaining the necessary authorisations issued by the competent Prefectures.

Inclusion and Gender Equality

Rangers S.r.l. is committed to providing equal opportunities and maintaining a workplace free from discrimination.

Our recruitment policies and operational procedures are designed to ensure fair treatment regardless of gender, sexual orientation, age, ethnic background or religious beliefs.

Our UNI/PdR 125:2022 Gender Equality Management System certification demonstrates the company's commitment to promoting inclusion, fairness and equal opportunities, in full compliance with applicable legislation.

Important Application Notice

In accordance with current gender equality legislation, applications must not include information regarding marital status, pregnancy or family circumstances.

Should such information become strictly necessary to assess specific professional requirements, it may be requested at a later stage of the recruitment process.

By submitting their application, applicants declare that they have read and understood the privacy notice available at the following link.

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