Facilities Scheduler / Planner

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Facilities Scheduler / Planner - JLL What this job involves: The Facilities Planner/Scheduler plays a critical role in keeping our buildings, equipment, utilities, and site infrastructure safe, reliable, and fully operational. In this position, you will coordinate, plan, and schedule preventive, corrective, and project-related maintenance work across the portfolio. What sets JLL apart is our culture of collaboration, locally and across the globe, and in this role, you will partner closely with maintenance technicians, contractors, vendors, and internal stakeholders to ensure all work is properly scoped, prioritized, and resourced. By optimizing our maintenance workflows and embracing more innovative ways of working, we prioritize opportunities to strengthen and advance your career. Ultimately, your expertise ensures we choose the more inspiring, innovative, and optimistic path on our journey toward success as we collectively shape a brighter way — for our clients, ourselves, and our fellow employees. What your day-to-day will look like: * Plan and schedule preventive maintenance, corrective maintenance, inspections, repairs, and minor facility projects. * Review incoming work requests to verify scope, priority, labor requirements, materials, permits, safety needs, and estimated duration. * Build daily, weekly, and long-range maintenance schedules using a computerized maintenance management system (CMMS). * Coordinate technician availability, contractor schedules, building access, shutdown windows, and occupant communications. * Create work orders, job plans, task lists, labor estimates, parts lists, and standard procedures for recurring work. * Partner with procurement and storeroom personnel to ensure required parts, tools, equipment, and services are available before work begins. * Monitor backlog, schedule compliance, preventive-maintenance completion, work-order aging, labor utilization, and maintenance KPIs. * Adjust schedules for emergency repairs and changing operational priorities while minimizing disruption to occupants and business operations. * Maintain accurate records for work performed asset history, inspections, permits, warranties, and contractor documentation. Required qualifications: * High school diploma or GED. * 3+ years of experience in facilities maintenance, maintenance planning, scheduling, building operations, construction coordination, or a related role. * Practical experience using a CMMS, such as Maximo, Corrigo, or similar software. * Working knowledge of building systems, including HVAC, plumbing, electrical, life safety, general building maintenance, and utility systems. * Strong organizational, scheduling, prioritization, and attention-to-detail skills. * Ability to interpret work orders, technical manuals, blueprints, equipment documentation, and basic project schedules. * Proficiency with Microsoft Excel, Outlook, Word, and scheduling or reporting tools. * Clear written and verbal communication skills with the ability to coordinate across technicians, vendors, managers, and building occupants. Preferred qualifications: * Associate or bachelor’s degree in facilities management, construction management, engineering, business, or a related field. * Certified Maintenance & Reliability Professional (CMRP), Certified Facility Manager (CFM), Facilities Management Professional (FMP), or similar certification. * Experience working in a regulated, critical, campus, healthcare, manufacturing, government, education, or multi-site environment. * Familiarity with preventive-maintenance strategies, asset management, inventory control, contractor management, and basic budgeting. * Hands-on experience with project-management tools or specialized scheduling platforms. Core Competencies: * Coordinating schedules, workflows, and resource allocation while managing CMMS work orders and preventive maintenance to maximize asset reliability. * Coordinating external contractors and delivering high-quality customer service through proactive stakeholder communication. * Analyzing operational data and tracking KPIs to drive performance while ensuring strict adherence to safety regulations and compliance standards. Work Conditions: * Split between the office and active physical sites (mechanical rooms, rooftops, construction zones), requiring safety awareness and occasional after-hours or emergency responsiveness. * Accountable for reducing work-order backlogs, delivering maintenance on time, and ensuring highly accurate estimates for labor, materials, and job duration. * Focused on minimizing equipment downtime and repeat repairs while maintaining high levels of internal customer and stakeholder satisfaction. Location: On-site –Wilson, NC Work Shift: Monday through Friday 1st Shift/Morning Shift - Based on Business needs At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams. JLL is an Equal Opportunity Employer committed to diversity and inclusion. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Location: On-site –Wilson, NC Job Tags: If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include: * 401(k) plan with matching company contributions * Comprehensive Medical, Dental & Vision Care * Paid parental leave at 100% of salary * Paid Time Off and Company Holidays * Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified.