Entry Level, Junior
Sales Associate
Richemont, uno dei leader mondiali nel settore del lusso, ha diverse Maison specializzate in gioielli, orologi e accessori di alta gamma. Ogni Maison incarna con orgoglio una tradizione di stile, qualità e artigianalità e Richemont si impegna a preservare il patrimonio e l'identità specifici di ciascuna di esse. Allo stesso tempo, ci impegniamo a innovare e progettare nuovi prodotti in linea con i valori delle nostre Maison, attraverso un processo di creatività permanente.
A Chloe Sales Associate is:
- A Client Relationship Owner
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Delivers exceptional Customer Service and takes pride in developing long-term relationships.
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Implements personalised REACH-out campaigns and utilises all clienteling tools available to complete CRM tasks within given timeframe.
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Consistently captures client data and takes notes of all qualitative information, knows his/her portfolio of customers, and in particular the VVICs and VICs he/she handles.
- An Omnichannel Business Partner
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Has at heart to offer excellent customer service and deliver strong business performance.
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Uses all Omnichannel services available to grow sales.
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Is aware of store and individual sales and KPIs targets and actively engages in all actions to reach them.
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Actively completes trainings and participates in all commercial activities set by the Boutique Management
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Is aware of local trading environment and competitors‘ activities.
- An Operations Excellence Supporter
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Ensures impeccable store environment, BOH and grooming at any time of the day and supports colleagues and managers.
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Proactively informs Boutique Management of any structural repair needed in store to ensure a luxurious environment at all time.
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Implements all guidelines related to store and BOH management and participates in inventories.
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Supports and follows up with clients up to ensure impeccable after sales service.
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Complies with established Richemont policies and standards.
We look for people who demonstrate entrepreneurship, who cherish togetherness, who strive for excellence, who embrace creativity and who aim to have a positive impact.
#Richemont #WeCraftTheFuture
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