Lending Servicing Specialist I

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Position Summary

The Loan Boarding Specialist is responsible for the accurate and timely setup of new loans and renewals to the core system. This role ensures all loan data is boarded in accordance with regulatory and company requirements. The specialist performs detailed reviews of loan documentation, validates data integrity, resolves discrepancies, and collaborates with internal and external partners to ensure a smooth loan onboarding process.

Essential Duties and Responsibilities

• Review loan documentation packages for completeness and accuracy prior to boarding.

• Board new loans and renewals into the core system.

• Verify and validate key loan information including borrower data, loan terms, collateral information, escrow setup, and payment details.

• Research and resolve boarding errors and exceptions.

• Coordinate with other operational departments to obtain missing or corrected information.

• Review and establish escrow accounts, tax information, insurance details, and other loan-level records as required.

• Ensure all boarding activities are completed within established service level agreements (SLAs).

• Adhere to regulatory requirements, company policies, and internal controls.

Qualifications

• H/S Diploma/ GED

• Minimum 1 year of applicable work experience

• Previous experience in loan servicing, loan boarding, mortgage operations, banking operations, or a related field preferred.

• Strong attention to detail and data-entry accuracy.

• Strong organizational, problem-solving, and time-management skills.

• Ability to work independently and manage multiple priorities in a fast-paced environment.

• Excellent verbal and written communication skills.

Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment with respect to a person's race, color, religion, sex, ancestry, sexual orientation, gender identity, national origin, covered veterans, military status, physical or mental disability or any other legally protected classifications.