Associate Product Support

Job Overview

Formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and requirements. Manages sprint backlog, including planning, prioritization, grooming and readiness. Works collaboratively with users, designers and engineers to solution features and slice work into vertical stories.

Essential Functions

• Formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and requirements.

• Manages sprint backlog, including planning, prioritization, grooming and readiness.

• Works collaboratively with users, designers and engineers to understand requirements, solution features, and slice work into vertical stories.

• Ensures stories collectively result in useable software that meets the needs of the users.

• Performs portions of reports and data analysis based on understanding of the function’s business context, requiring general domain knowledge and developing business experience.

• Evaluates and prioritize scope trade-offs as new work emerges.

• Reviews development work for quality and completeness.

• Facilitates effective defect management.

• Communicates status and manages stakeholder expectations when required.

• Contributes to product discovery work.

Qualifications

• Bachelor's Degree Computer Science, a related field, or equivalent experience

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.