Supervisor (Planned & Retrofit)

Annual salary: up to £35,700.00

Supervisor

London Borough of Tower Hamlets

Full Time,

Salary up to £35,700 per annum, plus, company van and fuel card

42.5 hours per week Monday – Friday

“Our Planned and Retrofit branch is at the forefront of delivering high-quality improvement works across our portfolio—enhancing homes, increasing energy efficiency, and making a real difference in communities.”.

About the Role:

As a Supervisor you will be working on our retrofit programme within the social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community you will be supporting high standard Site Management activities for Planned Works Programmes to Housing properties, delivering best in class customer service, and satisfying all safety, quality, and cost control standards

Duties:

• Assist on management of the day-to-day operational delivery of planned work/s contract and all associated staff and ensuring contractual KPI’s targets are achieved and maintained

• Checking the quality of work inline with building regulations and standards

• Overseeing internal and external works to include wall cavity insulation, new windows, doors, storage heaters and roofing to include scaffolding and working at height

• Support the management and monitoring of work programme progression and completion via ongoing site visits to ensure works are adequately resourced, being effectively delivered to set quality standard and completed on time and within budget.

• Ensure regular communication with line manager on site progress, advising of issues which may impact / change the contract programme and record as per company standard operating procedure.

• Assist on management of sub-contractors, ensuring compliance and adherence to H&S regulations, Mears standard operating procedures & values, quality assurance accreditations, CDM and the company’s commitment to best practice with legislation, codes of & good working practices relevant to all work activities.

• Managing internal and external works to include wall cavity insulation, new windows, doors, storage heaters and roofing to include scaffolding within tower blocks and working at heights

Role Criteria:

• SSSTS or SMSTS qualification.

• Previous experience in a maintenance supervisory role.

• Knowledge of PAS 2035 and domestic retrofit works.

• Asbestos Awareness certification.

• Working at Height and scaffolding awareness.

• Experience managing and monitoring Health & Safety, compliance and site records.

• Experience within internal and/or external refurbishment works.

• Strong communication and interpersonal skills.

• Strong customer focus, ideally within occupied properties or social housing.

• Good problem-solving skills with a proactive, results-focused approach.

• Strong planning and organisational skills.

• IT literate with good written and verbal communication skills.

Benefits we can offer you

• Company Sick Pay

• Life Assurance (2x annual salary)

• 5% employee and 3% employer pension contribution with People pension

• Company van and fuel card

• 25 days annual leave plus bank holidays

• Family friendly policies including enhanced maternity (14 weeks full pay, 12 weeks half pay and 13 weeks statutory pay), paternity (2 weeks full pay) and adoption leave

• Employee Assistance Programme - free confidential support and counselling available

• Mears Rewards offering discounts and cashback at leading retailers including travel, household items and shopping

• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!

• Volunteering leave – up to two days per year to support community initiatives

• Cycle to Work Scheme

• Share save scheme

• Recognition and long service awards

• Buy up to 5 days holiday each year depending on length of service

• Learning and development opportunities

• Career progression opportunities across Mears Group

• Occupational health support

• Green car scheme with Tusker after successful probation period

• Be part of an inclusive workplace with access to a range of colleague networks and support groups focused on diversity, wellbeing and career development. From Disability, Pride (LGBTQ+) and Ethnic Diversity networks to Women in Leadership, the Women Operative Support Group, Women's Health, Men's Mental Health and Armed Forces communities, these groups provide opportunities for support, connection and professional development across our diverse workforce.

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact: Francesca Swan (francesca.swan@mearsgroup.co.uk) If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.