Travel Expenses Specialist - Minor Hotels Eu&Am - Madrid

Date: Nov 4, 2026 Location: Madrid, ES Spain Department: Finance

Minor Hotels is a global hospitality group operating over 560 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas.

As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today’s global travellers through its diverse portfolio of 12 hotel brands – Anantara, Minor Reserve, Avani, Colbert Collection, Elewana, The Wolseley, NH, NH Collection, iStay, nhow, Oaks and Tivoli.

As part of Minor Hotels, the region of Minor Hotels Europe & Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper-upscale and luxury brands.

What will be your mission?

This position is part of the Procure to Pay / Global Payments area and supports the end-to-end Travel & Expense process. The Travel Expenses Analyst will administer SAP Concur, manage corporate credit card operations and perform expense and card reconciliations, ensuring accurate accounting, timely issue resolution and compliance with company policies and internal controls.

What will you do?

• Administer SAP Concur user and system operations, including employee profiles, access, workflow-related queries, expense types, cost objects and master-data coordination within the approved governance model.

• Provide first-line functional support to employees, approvers, finance teams and administrators, resolving incidents or escalating them to the appropriate technical or service provider team.

• Manage the operational lifecycle of corporate credit cards: requests, approvals, issuance, activation support, credit-limit changes, renewals, replacements, suspensions and cancellations.

• Monitor corporate card usage and outstanding transactions, following up on overdue expense reports, unmatched transactions and policy exceptions.

• Perform periodic reconciliation of corporate card statements, Concur transactions, employee expense reports, bank or card-provider files and SAP accounting records.

• Investigate and resolve reconciliation differences, duplicate charges, credits, refunds, cash withdrawals, declined transactions, personal expenses and aged open items.

• Ensure approved expense reports are correctly transferred and posted to SAP, coordinating the correction of interface errors and accounting exceptions.

• Execute or support month-end closing activities for Travel & Expense, including clearing accounts, aged-item review and status reporting.

• Monitor compliance with the Travel & Expense and corporate card policies, identify recurring deviations and support corrective actions.

• Maintain process documentation, working instructions, controls, user guides and knowledge materials for Concur and corporate card processes.

• Prepare operational reports and KPIs covering expense-report status, card transactions, aged items, reconciliation differences, policy exceptions and service performance.

• Support audits, control testing, data requests, system enhancements, user-acceptance testing, training and continuous improvement initiatives.

• Coordinate with card providers, travel partners, SAP / Concur support teams, HR, Treasury, Accounting, Tax, Procurement and local finance teams.

What are we looking for?

EXPERIENCE

• 2-3 years of experience in Travel & Expense (SAP CONCUR), corporate cards, accounting or a similar role.

• Hands-on experience administering or supporting SAP Concur Expense and corporate credit card programs.

• Experience performing credit cards, employee expense and general ledger reconciliations, including investigation and resolution of outstanding items.

• Experience in an international or shared-service environment is highly valued.

QUALIFICATIONS

• High level of English, spoken and written. Additional European languages are an advantage.

• Practical knowledge of SAP Concur Expense. Knowledge of Concur Request & Reporting.

• Knowledge of corporate credit card lifecycle management, including card issuance, limits, renewals, cancellations, blocked cards, delinquency and transaction queries.

• Knowledge of SAP FI or SAP S/4HANA and accounting principles related to employee expenses and card clearing accounts is desirable.

• Advanced Microsoft Excel skills, including pivot tables, lookups, data validation and reconciliation of large data sets.

• Understanding of Travel & Expense policies, VAT / tax documentation requirements and internal control principles.

Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.

• Career development opportunities full of national and international challenges.

• Wide range of training programmes to enhance your skills.

• Wellbeing initiatives, including flexible working conditions.

• Team member recognition programmes, including Memorable Dates.

• Ability to make a difference through our sustainability programme and volunteering initiatives.

• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Are you looking for a new challenge? Apply now!

Minor Hotels Europe & Americas is committed to fostering an inclusive workplace where all team members are valued and supported equitably. We promote equal opportunities and embrace diversity in all its forms. We warmly welcome everyone.