Monitoring Engineer - Advanced

Fincons Group is an IT business consulting company that has been designing the digital future of leading companies on international markets for 40 years. Fincons Group built its reputation on foreseeing and interpreting new business models and the rapid evolution of IT systems by building a complete range of services: from research and consulting to design and development, from system integration of leading vendor software solutions right up to application management, supporting clients step by step along their digital transformation journey. Fincons is a multinational with over 2,600 people and several offices worldwide (in Italy, Switzerland, Germany, France, the United Kingdom, Belgium and the USA), but above all a Family Company where the founders play a strategic role with commitment and passion, grounding the company in the same principles of a united and caring family. We firmly believe in the value of cooperation and in the contribution that every idea and intuition can bring. We believe that everyone’s effort can make a difference. Transforming knowledge into a strategic resource is our company mission, and we pursue it with the help of our most strategic asset: our people.

To support our customer, we are looking for a:

MONITORING ENGINEER

The successful candidate will join the Cloud Computing Services team within the Digital Operations Sector and will be responsible for the daily support and operation of the client ICT Infrastructure through 2nd level of support and other specific ICT engineering tasks.

TASKS:

• Administering the infrastructure monitoring systems (such as Microsoft SCOM);

• Monitoring the IT infrastructure consisting of different OS, applications, services and devices;

• Creating dashboards and alerts;

• Troubleshooting monitoring related issues;

• Deploying, upgrading and patching Microsoft SCOM and other monitoring systems;

• Capacity planning, tuning and optimization;

• Updating the technical documentation and operating procedures;

• Providing 2nd line support to other IT teams and coordinating with 3rd line of support;

• Participation in coordination and project meetings;

• Other specific duties as assigned by supervisor.

REQUIREMENTS:

• Experience with MS SCOM monitoring;

• Experience with Dynatrace monitoring;

• Hands-on experience in administration of complex monitoring systems deployed in non-heterogeneous and containerized environments including Cloud services;

• Expert in optimizing, tuning and planning of monitoring infrastructure;

• Experience in scripting on Windows Servers (PowerShell);

• Hands-on experience in administration of MS Windows Servers and Linux Servers;

• Hands-on experience in administering virtual infrastructures;

• Experience in collaborating with multiple support groups.

SKILLS:

• Good organizational and prioritizing skills;

• Experience with ticketing systems and ITIL based change management, configuration management and release management processes;

• A proactive attitude, team-work spirit, being self-motivated with a strong user orientation;

• Good communication skills;

• Able to cope with fast-changing technologies.

Language knowledge: English B2+

Office: Warsaw, Poland. Regular on-site presence.

Minimum level of qualification: Bachelor’s degree and 8 years of experience.

If interested, please apply!

Our personnel search is addressed to candidates of all genders.

The data will be processed and stored exclusively for the purposes of this or future selections, in compliance with the Federal Data Protection Law (LPD) and guaranteeing the rights referred to in art. 13 Legislative Decree 196/03 and EU regulation 679/2016 (GDPR)

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