Finance and Procurement Systems Lead

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

At Contentsquare, the Information Systems Department (ISD) is the tech engine driving our scalability. We aim to deliver the digital ecosystems and solutions that keep our workforce moving fast and working smart. Within ISD, the Corporate Systems team is seeking its Finance & Procurement Systems Lead to drive a multidisciplinary team of systems experts, balancing continuous systems enhancements delivered through a “product” approach, with daily operational support. Your mission is to lead the delivery of future-proof solutions while ensuring the system's daily operational efficiency, and continuously improving the scalability of our processes. If you are passionate about mentoring a team, facilitating Scrum processes, and maximizing the value of enterprise financial systems in a fast-paced SaaS environment, this role is for you.

What you will do

• Oversee Contentsquare finance and procurement systems stack -a portfolio of 13 applications- including our core finance application Workday Finance.

• Manage and grow a multidisciplinary team of three internal system administrators and engineers. The team is in charge of designing, configuring, and maintaining our finance and procurement applications as well as our agentic workflow platform Workato.

• Adopt a “product” approach to information system management, working in two weeks sprints (cycles) to deliver system improvements and focus on what brings more impact.

• Lead sprint planifications, scope sprint backlog based on team capacity and priorities identified with Product Owners.

• Act as a service center leader to maintain business continuity and ensure support resilience: organize the team’s workload and capacity, balancing change requests and projects with Tier-2/Tier-3 support.

• Lead Jira automations to streamline work assignments, resolution tracking, data accuracy, and reporting.

• Lead self-service initiatives, champion opportunities to deploy AI-driven tooling and support agents to boost team productivity, optimize response times, and elevate support quality.

• Develop comprehensive documentations to empower business users autonomy, allow knowledge sharing and system maintainability.

• Define your team’s individual objectives, share feedback and make them grow continuously. Foster a culture of shared learning, solidarity and continuous improvement.

• Manager external resources and suppliers.

• Lead recurrent User Access Reviews to ensure all systems remain secured, compliant and audit-ready.

• Provide support for internal/external IT audits and tax controls.

What you’ll need to succeed

• You have at least 5 years experience working as Workday Finance administrator, or expert/consultant.

• You are strongly familiar with the main Finance processes: Order to Cash, Procure to Pay, Record to Report, Financial Planning & Analysis, Treasury, etc.

• You have proven experience in a management or team leadership position -direct or indirect- and in a similar context.

• You are a critical thinker, autonomous, proactive and you have excellent problem-solving skills to deliver effective and future-proof solutions.

• You have great communication and interpersonal skills, with the ability to collaborate effectively with multi-functional teams.

• You are a team player, and act as a servant and hands-on leader with your team.

• You have practical knowledge of SCRUM methodology: you should be comfortable facilitating agile ceremonies, managing sprint backlogs, and working closely with Product Owners.

• You are proficient with ticketing tools (specifically Jira), ideally with a track record of building automated workflows and optimizing Helpdesk processes.

• You speak English fluently and ideally French.

• What would be a plus:

• Interface skills, with familiarity with Workday Studio or Orchestrate

• Development skills, and familiarity with engineering best practices

• Knowledge with our procurement and treasury systems: Zip and Kyriba

• Knowledge with Workato

• Experience in international company, ideally in a SAAS environment

• Experience working with Salesforce, a major interface

Why you should join Contentsquare

We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.

Here are a few we want to highlight:

• Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year

• Work flexibility: hybrid and remote work policies

• Generous paid time-off policy (every location is different)

• Lifestyle allowance

• A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work

• Every full-time employee receives stock options, allowing them to share in the company’s success

• We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts

• And more benefits tailored to each country

Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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