Oracle Utilities CCS Billing Variance Triage Lead

We Are:

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You Are:

A billing specialist with deep Oracle CC&B and CCS/C2M expertise and the analytical rigor to systematically triage billing variances at scale during a CC&B-to-CCS migration. You are equally fluent in rate engine logic and SQL, and you know how to run a structured daily triage cadence that keeps a program moving. You combine technical depth with sharp communication skills — you can translate variance root cause into clear defect records and present crisp summaries to program leadership. You thrive in fast-paced testing environments where every discrepancy has a deadline.

The Work:

• Lead Tier 1 and Tier 2 billing variance analysis across bill comparison outputs between CC&B and CCS/C2M, using the Bill Compare Tool and supporting datasets.

• Own and manage the daily triage cadence for billing variances — reviewing outputs, assigning root cause categories, prioritizing defects, and driving resolution.

• Create structured defect records with clear root cause, impacted scenarios, and remediation recommendations for development and configuration teams.

• Use SQL to investigate variance root cause at the data level, including rate engine execution differences, interval data discrepancies, NESB logic, and AMI/interval data handling.

• Analyze billing variance patterns across NESB, rate schedules, AMI reads, and special billing scenarios to identify systemic configuration or code issues.

• Present variance trend summaries, defect aging reports, and open risk items to program leadership on a regular cadence.

• Collaborate with functional and technical teams across CCS billing, rate engine, MDM, and integration workstreams to resolve complex variance scenarios.

• Maintain and refine triage process documentation, defect categorization standards, and variance reporting dashboards (Power BI / JIRA).

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here's What You Need:

• Minimum 7 years of hands-on functional experience with Oracle CC&B and/or Oracle Utilities CCS / C2M with a deep focus on billing and rate engine logic.

• Minimum 5 years of experience using SQL to query Oracle Utilities data models and investigate billing calculation issues, integration discrepancies, or data quality defects.

• Minimum 3 years of experience in a billing triage, defect analysis, or test lead role on an Oracle Utilities implementation or upgrade project.

• Minimum 2 years of experience with JIRA or equivalent defect tracking tools and Power BI or equivalent reporting tools in a project delivery context.

• Minimum 1 year of experience with AMI/interval data processing or NESB billing logic in an Oracle Utilities environment.

• Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6 years' work experience.

Bonus Points If:

• Prior experience on a CC&B-to-CCS or CC&B-to-C2M migration project, particularly in a bill comparison or parallel testing role.

• Experience with Oracle CCS rate engine configuration and debugging.

• Familiarity with Azure Blob Storage, Azure Data Factory (ADF), or Azure SQL in the context of utility data pipelines.

• Oracle Utilities CCS or CC&B certification.

Pay Transparency Info for Job Postings: Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 11/20/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range California $73,800 to $218,800 Colorado $73,800 to $189,000 Connecticut $73,800 to $189,000 District of Columbia $78,500 to $201,300 Illinois $68,300 to $189,000 Maine $62,800 to $161,000 Maryland $73,800 to $189,000 Massachusetts $73,800 to $201,300 Minnesota $73,800 to $189,000 New York $68,300 to $218,800 New Jersey $78,500 to $218,800 Ohio $68,300 to $175,000 Virginia $68,300 to $201,300 Washington $80,200 to $201,300

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