SAP Retail lead

About Accenture

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Accenture’s SAP practice, and we bring the New to life using design thinking, agile development methodologies, and the latest smart tech like IoT, automation, and AI. We even built myConcerto, a mix of SAP and Accenture that helps manage our clients to big wins. Ready to learn as much as you can? We train our people on "new" SAP like SAP Leonardo, S/4HANA and Cloud, and we offer classes and support through our 50,000+ member community. It’s also nice to know our hard work doesn’t go unrecognized. We’ve got over 70 SAP awards—more than any other partner—and we manage business partner for SAP SuccessFactors, SAP Ariba, SAP Hybris, SAP FieldGlass, SAP Concur, and more.

Role Summary

We are looking for an experienced SAP Retail / SAP SD Lead to drive end-to-end solution design, implementation, and delivery across retail transformation programs. The role involves leading SAP SD (Sales & Distribution) and IS-Retail capabilities, ensuring alignment with business objectives, and managing cross-functional teams across large-scale implementations and rollouts.

Key Responsibilities

• Lead end-to-end SAP SD and Retail solution design, including Order-to-Cash (OTC), merchandising, and supply chain processes

• Define architecture, integrations, and data migration strategies for SAP Retail programs

• Drive global template design and rollout strategies across regions and market units

• Provide expert guidance on SAP IS-Retail, SAP CAR, and retail-specific functionalities

• Lead full lifecycle SAP implementations (Explore → Realize → Deploy → Hypercare)

• Manage FIT-GAP analysis, business blueprinting, and solution configuration

• Oversee testing phases (SIT, UAT) and ensure production readiness

• Ensure high-quality delivery within timelines, budget, and scope

• Engage with senior business stakeholders to understand requirements and translate into SAP solutions

• Conduct workshops, design sessions, and steering discussions

• Act as the primary functional SME for SAP SD & Retail

• Lead and mentor a team of SAP functional consultants across SD and Retail modules

• Manage onshore/offshore delivery models and cross-functional coordination

• Ensure adherence to project standards, governance, and quality frameworks

• Lead key SD processes including:

  • Sales order management, pricing, billing, and delivery
  • Order-to-Cash (OTC) lifecycle and logistics execution

• Drive integration with MM, FI, WM/EWM, and external systems

• Enable retail capabilities such as:

  • Merchandising, replenishment, and inventory management
  • SAP CAR / PMR / F&R (Forecast & Replenishment)

• Recommend improvements to existing IT landscapes and business processes

• Stay updated with SAP S/4HANA, SAP CAR, and emerging retail technologies

• Identify automation opportunities and process optimization initiatives

Required Skills & Experience

• 8–12+ years of SAP experience with strong expertise in SAP SD and Retail (IS-Retail)

• Proven experience leading multiple SAP implementations or rollouts

• Strong knowledge of OTC processes, pricing, billing, and logistics execution

• Hands-on experience in:

  • SAP SD configuration (pricing, billing, delivery, master data)
  • SAP IS-Retail solutions and retail business processes

• Experience with SAP S/4HANA and SAP CAR / PMR / F&R is highly preferred

• Strong integration knowledge across MM, FI, and external systems

• Strong stakeholder management and communication skills

• Ability to lead large, cross-functional teams

• Strong problem-solving, analytical, and decision-making capabilities

• Experience in client-facing consulting roles and workshop facilitation

Preferred Qualifications

• SAP certification in SD / S/4HANA / Retail

• Experience in global template rollouts and multi-country programs

• Retail domain experience (e.g., grocery, fashion, e-commerce)

• Experience in EWM, TM, POS, or eCommerce integrations

• Exposure to Agile / DevOps delivery models

• Knowledge of data migration tools and integration frameworks

Why This Role

• Opportunity to lead large-scale retail transformations

• Work on cutting-edge SAP technologies (S/4HANA, CAR)

• Influence end-to-end business process innovation

Benefits of working at Accenture:

• 18 weeks paid parental leave

• Long & short-term career break opportunities

• Structured career development program

• Local and international career opportunities.

• Certified as a Family Inclusive Workplace™

• Flexible Work Arrangements - centered around Accenture’s Truly Human ethos and our commitment to supporting the health and wellbeing of our people.

• We are proud to be in the top 3 of last year’s Diversity & Inclusion Index!

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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Equal Employment Opportunity Statement for Australia:

At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work.

As part of our talent strategy, we hire and develop people who have different backgrounds, different perspectives and different lived experiences. These differences ensure that we have and attract the cognitive diversity to deliver a variety of perspectives, observations and insights which are essential to drive the innovation needed to reinvent, and we hold our leaders accountable for ensuring we have the most innovative and talented people in our industry.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email exectalent@accenture.com and cite the relevant Job Number, or contact us on +61 2 9005 5000.

Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement