Epic Non-Clinical Associate Manager or Manager

We are:

The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients’ transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions.

Stronger together!

The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients’ business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients.

The value for our clients and our people

For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world. For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world’s most complex client challenges.

You are:

An experienced Epic Non-Clinical Associate Manager

The Work:

Depending on the client engagement, the Epic Non-Clinical Associate Manager will be responsible for overseeing the collaboration of multiple team with Accenture team, software vendor team, and client in the following areas, in addition to supporting the internal growth and development of the ATC's Epic Team:

1. Experience with project plan creation a. Take end user information to create a very detailed scope and get sign off from the Operations team b. Create a detailed Excel project plan and DRIVE through status calls as well as individual status updates you make sure to stay on top of.

2. Executive presence a. Portray competence and confidence to the Operations / Client resources b. Be concise and clear in escalations and status reporting

3. Comfort with ambiguity a. Every project will have some level of new complexity that you will need to figure out in order to deliver the project b. Be prepared to dig into some areas to figure out how to do the standard

4. A strong DRIVER personality - Drive status updates and to understand the intricacies of what is needed

5. Assist with the analysis and design of new business workflows.

6. Identify and define detailed product requirements and use cases. Assign resources to projects based off skill and mastery.

7. Provide input into high level functional specifications.

8. Participate in quality management reviews of the design and performance of work products to ensure they fulfill the requirements.

9. Perform or advise on system configuration and integration setup and assist with testing activities.

10. Serve as an intermediary with client's Epic team and Accenture tech leads to support bilateral understanding of data structures, workflows and technology capabilities and limitations.

11. Assist in the development and documentation of data requests and source to target mapping.

12. Other duties as assigned. This work may include implementation, optimization, upgrades, and application support.

This position is located in one of the following two cities (Montreal or Mississauga) and requires on-site presence 3 days per week.

Here is what you need:

• Bachelor’s degree or completion of a college program in a related discipline.

• Minimum of 8-14 years experience in Healthcare IT in an Epic Non-Clinical Leader role

• Experience and at least one certification in one of Epic's non-clinical apps (EpicCare Ambulatory, ClinDoc, Cupid, Orders, Radiant, etc)

• Experience working with requirement gathering from Clinical leadership

• Bilingual (English/French) – not required

• English is required for this position, as the incumbent will be expected to interact regularly with English-speaking stakeholders across Canada. Due to the significant volume of interaction with these stakeholders, which is inherent to this role, a reorganization of the company's operations to avoid this requirement is not feasible.

Bonus points if you have:

• Experience in at least 1 full implementation of Epic

• Program or Project Management Experience

• Experience reporting accountability for projects/programs to executive leadership

• Experience in leading multiple teams through separate iterations of projects

• Experience with people management and adherence to business standards.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.

Information on benefits is here:

Role Location Annual Salary Range British Columbia/Ontario/New Brunswick $82,600 to $132,600

#LI-NA-FY25

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.