Senior Process Owner O2C

Who we are

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

ID: JR0079553

YOUR MISSION

At Glovo, we don’t just move food; we move millions of transactions every hour across 20+ countries. Our Finance teams define the "Rules of the Game" (The What). Your mission is to build the High-Performance Machine that executes those rules (The How).

As our O2C Process Excellence Senior Analyst, you play a key role in the Order-to-Cash journey. You will help translate financial policies into a "Touchless" reality, working closely with our Finance Transformation team to connect our Technical Platforms with the local operational reality.

THE JOURNEY

• Translate Rules into Reality: Work closely with our Billing, Tax and Accounting SMEs. Gather their requirements and help translate them into Process Blueprints and technical specifications.

• Support the "Touchless" Flow: Help design and document the end-to-end data lineage from the Marketplace into SAP S/4HANA and MS Dynamics Business Central (MSD).

• Stakeholder Collaboration: Partner with Product and Commercial teams to help ensure new business lines are designed with automation in mind from the start.

• Standardization Support: Help identify manual "workarounds" in local markets and support the adoption of global automated standards.

Qualifications

WHAT YOU WILL BRING TO THE RIDE

• You have 3-5 years of experience in Finance Transformation or Process Excellence, ideally within a high-volume marketplace/tech environment.

• You have a good understanding of IFRS 15, VAT triggers, and Revenue Recognition, enough to help build processes that satisfy our SMEs.

• Solid understanding of ERP systems (SAP S/4HANA, MS Dynamics Business Central, Oracle, etc), workflows, data flows, and system dependencies.

• You enjoy working closely with others and contributing your perspective to "The Big Picture" of process architecture.

• Knowledge of e-money licenses, escrow accounts, or regulated payment flows is a plus.

• RPA, Process Automation knowledge is a plus.

• Constant improvement certifications/domain knowledge is plus: Six Sigma, Kaizen, etc

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🚀 An enticing equity plan that lets you own a piece of the action.

• 🏥 Top-notch private health insurance to keep you at your peak.

• 🍔 Monthly Glovo credit to satisfy your cravings!

• 💰 Discounts on transportation, food, and even kindergarten expenses.

• 🏋️ Discounted gym memberships to keep you energized.

• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!

• 👶 Enhanced parental leave, and office-based nursery.

• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

Additional Information

At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life?

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!