HR Operations Specialist

About us

Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance.

That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close.

We follow the same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world.

If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken — you'll find people here who work exactly in the same way. And together, you'll build something worth being proud of.

What you’ll be doing

As our HR Specialist, Payroll & Operations, based in Luxembourg, you’ll play a key role in ensuring operational excellence across our multi-country payroll, compensation, benefits, and HR processes. Your work will directly impact the employee experience and the efficiency of our HR operations in Luxembourg, Spain, and additional jurisdictions.

Here's what that looks like in practice:

• Multi-Country Payroll Management (Luxembourg & Spain). Lead the full monthly payroll cycle across Luxembourg entities and employees based in Spain or other jurisdictions, ensuring flawless accuracy, timeliness, and compliance. Act as the primary point of contact for payroll-related matters and manage relationships with external payroll providers.

• Payroll Calculations & Compliance. Perform all payroll inputs (hires, terminations, bonuses, leave management, adjustments) and guarantee adherence to Luxembourgish, Spanish, and other applicable tax, social security, and labor regulations.

• Reward & Compensation Support. Contribute to annual salary review and bonus cycles through data preparation and validation. Administer local benefits programs (health insurance, pension schemes, lunch vouchers) and support competitive benchmarking efforts for Luxembourg and Spain.

• HR Operations & Documentation. Prepare employment contracts, amendments, and other contractual documents in line with local standards. Oversee the employee lifecycle from onboarding to offboarding.

• Local HR and office support: serve as the local HR on-site contact in Luxembourg and support day-to-day office management activities.

• Reporting, Systems & Projects. Produce recurring and ad-hoc reports (headcount, payroll costs, equity participation), contribute to HR process improvement initiatives, support systems implementation, and assist during internal and external audits.

Who we're looking for

This role needs someone who loves teamwork, gets things done, and is ready for real ownership in handling complex, multi-country HR operations.

• International Payroll Expertise. 3–5+ years of hands-on experience managing payroll and compensation in a multi-country environment.

• Luxembourg & Spain Knowledge. Deep, practical understanding of Luxembourgish payroll, social security, and tax legislation, with experience in Spanish payroll considered a strong advantage.

• End-to-End Payroll Execution. Proven ability to run complete payroll cycles with exceptional accuracy and reliability, even across different jurisdictions.

• Organization & Prioritization. Strong ability to manage competing priorities, strict deadlines, and a fast-paced workload without compromising quality.

• Ownership & Problem-Solving Mindset. A proactive, “hands-on” approach and the ability to identify solutions independently while collaborating effectively with others.

• Confidentiality. High level of professionalism and discretion when handling sensitive employee data.

• Language Skills. Fluency in English is essential. Professional proficiency in French is required for supporting Luxembourg operations. Fluency in Italian is a valuable plus.

Don't worry if you don't tick every box. We believe in the power of different viewpoints and strengths. Your unique perspective is important as we build something special: if you're passionate and can make a difference, we truly encourage you to apply.

CareAbout: how we support your impact

We move fast, and evolution never stops. It’s a fun ride, but it can be challenging. To make sure our people truly thrive, we’re committed to making their lives easier, both in the office and out in the world. That’s why we created CareAbout:

• ❤️ Health: private insurance for you and your family, psychological support with Serenis, mental health workshops.

• ? Financial resources: Stock Option Plan, meal vouchers, relocation support if you’re moving countries.

• ⚙️ Growth and development: professional development programs, internal mobility, language courses with Preply.

• ? Flexibility: unlimited PTO, hybrid working policy*, flexible working hours.

• ?‍?‍? Family: enhanced parental leave, additional leave for child sickness.

*We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time.

Equal opportunity employer At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!

Learn more about us Curious what it's actually like here? Our values and pillars shape how we work every day: explore them here.

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