Description

Amazon is a company of builders. A philosophy of ownership carries through everything we do — from the proprietary technologies we create to the new businesses we launch and grow. You’ll find it in every team across our company; from providing Earth’s biggest selection of products to developing ground-breaking software and devices that change entire industries, Amazon embraces invention and progressive thinking. Amazon is continually evolving; it’s a place where motivated employees thrive, and ownership and accountability lead to meaningful results. It’s as simple as this: we pioneer.

About this internship

The Amazon European Operations teams are a fast-growing international group. We are looking for passionate, versatile and curious Technical Program Management Interns to work with us on improvement and innovation projects to support the growth of our European network. We want to give our customers in Europe the best experience possible!

As a Technical Program Management Intern, you are passionate about solving business problems, applying technology and innovation in automation and robotic fields; as well as demonstrating strong analytical, organizational and interpersonal skills. You must be an effective communicator, have a high sense of (internal) customer service and be able to work with cross-functional teams, including Fulfilment Centre Operations, Execution teams, Analysts and Senior Management.

Note: You must have the right to work in the country of employment by the start date.

Key job responsibilities

• Support Technical Program Managers, Product Managers or Project Manager in one or several projects by assisting them in tracking open actions, conducting ad-hoc deep dives to provide data insights useful for decision-making, analyzing processes to identify critical points and improvement opportunities, and anticipating for risks.

• Work with Software Engineers during the entire software development/technology assessment/deployment readiness process to deliver new products or new features to existing products.

• Support the team in recommending and executing network improvements

• Work with the team to identify process improvement or standardization opportunities for the European network

• Contribute with innovative long-term/lasting solutions beneficial for the entire team

• Interact with software engineering, hardware engineering, and other key stakeholders to define and deliver programs.

Key learning objectives

Technical Project Management – You will learn about key success factors to project implementation and stakeholder management in a complex and international environment.

You will also understand how to work backwards; starting with customers and stakeholders, understand their needs and provide this business context to engineers.

You will be able to apply technology to solve problems, getting hands-on experience with Amazon products and systems. You will know how to anticipate for and mitigate risks.

Data Analytics – At the end of this internship, you will develop skills to extract and manipulate large and complex datasets using SQL, you will get insights on simulation models, and you will master the usage of analytics for driving business decisions and change.

Soft Skills – You will learn how to communicate results and status updates to stakeholders and Senior Management. You will interact with a wide range of people with very diverse roles, including Fulfillment Centre Managers, Research Scientists, Product Managers and Software Engineers.

A day in the life

Intern Community:

• As an Amazon Intern, you'll be part of a vibrant, supportive community that empowers your growth and development. You'll collaborate with interns from around the world, networking and participating in social events to broaden your perspectives. You can also join specialized groups focused on areas like sustainability to explore your diverse interests.

Support:

• The internship program provides a robust support system, including weekly intern office hours, dedicated IT and HR support, and a program team committed to your success. This ensures you have the guidance and assistance needed to thrive.

Learning Sessions:

• Exclusive learning sessions will further enhance your skills, granting you access to Amazon's cutting-edge learning platforms and the expertise of industry leaders. These structured development opportunities will prepare you for the next step in your career.

Opportunities:

• Upon successful completion of the internship, you may be considered for a graduate role or a second internship, allowing you to continue your journey with Amazon. Additionally, you'll enjoy a competitive monthly salary, relocation support, and access to a range of employee benefits.

Internship Start Dates across the year:

• We are hiring interns to start anytime from January through September 2027. Each month

Basic Qualifications

We want to hire the world’s brightest minds, and offer them an environment in which they can relentlessly improve the experience for our customers.

• Currently in your penultimate or final year and working towards a university degree in Computer Science, Engineering, Project Management or similar discipline

• Eligible to complete a full-time internship of 3-6 months.

• Highly proficient in spoken and written English (Common European Framework of Reference C1).

• Proficiency in SQL/ETL and knowledge of data collection (e.g. from log files, data stores, API)

Preferred Qualifications

• Strong problem-solving and analytical skills, with the ability to identify process improvements and innovative solutions.

• Excellent communication and teamwork skills, able to collaborate effectively with others.

• Demonstrated curiosity, proactivity, and willingness to take on challenges in an ambiguous, fast-paced environment.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.