Senior Executive, Order To Cash (Mandarin)

Job Description

Deliver the results that drive change.

Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our group of leading appliance brands, including Electrolux, AEG and Frigidaire, we sell household products in around 120 markets every year. In 2025 Electrolux Group had sales of SEK 131 billion and employed 39,000 people around the world. For more information go to www.electroluxgroup.com.

All about the role:

Centre of Excellence Accounts Receivable (AR) provides account receivable services e.g: invoicing, cash allocation and Month End closing and reporting for China and Taiwan markets.

A Typical Day

• Provide Accounts Receivable transaction processing support to deliver Accounts Receivable services to customers in accordance with established Accounts Receivable processes and work procedures and in compliance with Electrolux policies, Electrolux Control System (ECS) requirements and local company legal and statutory requirements (if applicable).

• Ensure the daily operation’s activities assigned are managed and delivered timely to the Location within the Service Level Agreements (SLAs).

• Responsible for monitoring the full Account Receivable (AR) cycle from invoice processing to cash allocation in order to ensure that timelines and quality meet the KPIs and targets.

• Responsible for the task and process migration of AR function to transfer to Shared Services Centre in Malaysia from the respective countries

• Ensure all open/overdue items are being attended to and resolved in a timely manner.

• Attend to location queries and requests to resolve issues or escalate and provide alternative solution for complex issues to the line manager.

• Involve and support the line manager on internal and external audit requests.

• Collaborate with the other stream and functional support team to ensure that the integrated process is carried out efficiently and effectively.

• Perform month end process and prepare month end reports

• To uphold and execute controls with complete understanding and effectiveness.

• To act as a backup, assist and perform other AR tasks as and when required.

• Support new and existing team members through proper knowledge transfer, conduct training, sharing of resource, knowledge and experience

• Build and sustain effective relationships with locations and cross streams to deliver quality performance and implement best practices.

• Engage the stakeholder to resolve any operational issues.

• Identify opportunities and implement process improvements, simplifications and standardization.

• Reviews workflow and procedures to close service gap to ensure productivity.

• Constantly review and maintain accurate and up to date DTP’s and reference materials

• Ad-hoc assignments/projects upon request from line manager.

Who You Are?

• Minimum of 3 - 5 years of working experience in Accounts Receivable or any other accounting function preferably from a Shared Services

• Experience in a Shared Services environment is an added advantage.

• Strong technical, analytical and problem-solving skills.

• Proficiency in English & Mandarin with good communication skills (written and verbal).

• Work independently with minimum supervision.

• Relevant tertiary qualifications: Degree in Accounting/ Finance/ Business Administration

• Passion to innovation, customer obsession, drive for results, communicative, team orientated, with analytical thinking, patient, paying attention to the details, organized, training skills, confidentiality, problem-solving skills, taking ownership and responsibility of outstanding issues and queries;

• Transition experience and/or ERP implementation experience as added advantage

• Experience of working in a / within a multicultural, international environment;

• Available to travel / full time orientated;

Where you’ll be:

This is a full-time position based in Petaling Jaya, Selangor and you will be reporting to Lead Specialist, Order to Cash

Benefit highlights:

• Hybrid working arrangement.

• Discounts on Electrolux products and services.

• Medical & Hospitalization coverage for both employees and dependents.

• Dental & Optical.

As part of Electrolux, we will continuously invest in you and your development. There are no barriers to where your career could take you.

Find more on: Electrolux APAC & MEA: https://www.linkedin.com/company/electrolux/life/apacmea/