International Business Support, Associate - Chase Travel

Bring your expertise in business integration and process improvement to a role with global impact. Help shape how an international travel services business designs, implements, and sustains a strong control environment. Work with cross-functional partners to embed consistent governance, reporting, and risk discipline. Deliver clear executive communications that drive decisions. Grow your leadership in a fast-paced, evolving environment.

Job summary

As an International Business Support, Associate in the international travel services integration team, you will help drive integration execution and strengthen a consistent, sustainable control environment across business processes. You will partner closely with stakeholders across the first and second lines of defense to assess current-state practices, identify gaps, and implement practical improvements. You will also produce clear status reporting and executive communications to enable timely decisions and accountable delivery.

Job responsibilities

• Lead integration planning and execution across multiple workstreams, applying risk and control governance concepts during location and operating model working sessions

• Partner with business, operations, legal, compliance, risk, audit, and technology stakeholders to promote consistent operational risk practices and control programs

• Assess the existing control environment for newly acquired or newly integrated businesses and identify opportunities to strengthen controls and reduce risk

• Develop, implement, and maintain control frameworks, governance, and reporting for new and emerging business activities

• Enhance existing frameworks to improve consistency, sustainability, and readiness for change across business processes

• Coach and advise controls partners on risk concepts and control evaluation practices, including identifying issues that may drive financial loss, regulatory exposure, or reputational risk

• Create and deliver executive communications, integration updates, and status reporting for senior leadership audiences

Required qualifications, capabilities and skills

• Minimum of 5 years of experience in business integration, project management, program management, or a related discipline

• Bachelor’s degree or equivalent practical experience

• Demonstrated knowledge of risk and control concepts, including control design and control execution activities

• Demonstrated ability to influence senior stakeholders and navigate conflict to drive decisions and outcomes

• Demonstrated ability to work independently and adapt quickly in ambiguous or changing environments

• Strong written and verbal communication skills, including experience preparing executive-level materials

• Proficiency in Microsoft Office (Word, Excel, PowerPoint), including building clear, actionable presentations and status reports

• Willingness and ability to work a mid-to-night shift schedule aligned to business needs

Preferred qualifications, capabilities and skills

• Experience in the travel industry

• Experience supporting local legal, regulatory, and compliance requirements across international markets

• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.