Licensing and Regulatory Business Analysis Manager

Bring your curiosity and analytical strengths to a team that values innovation, creativity, and continuous improvement. You’ll help turn complex regulatory requirements and operational data into clear insights and smarter ways of working. This role offers meaningful exposure to cross-functional stakeholders and business-critical initiatives. You will influence how reporting and processes are designed, measured, and optimized. Join a collaborative environment where your ideas can improve outcomes at scale.

Job summary

As a Licensing and Regulatory Business Analysis Manager in the licensing and regulatory management team, you lead data-driven reporting and process improvements that strengthen regulatory compliance and operational performance. You translate regulatory and operational requirements into measurable deliverables, scalable reporting, and streamlined workflows. You partner with stakeholders to align priorities, manage delivery outcomes, and drive continuous improvement.

Job responsibilities

• Lead the development and delivery of qualitative and quantitative analysis for licensing and regulatory compliance and internal performance reporting

• Consolidate data from multiple sources to deliver accurate, timely dashboards, recurring reports, and management insights

• Analyze complex datasets to identify trends, risks, and improvement opportunities and translate findings into recommendations and action plans

• Drive process optimization by documenting current-state workflows and helping design improved future-state processes and controls

• Implement automation and digital solutions to streamline reporting and operational workflows, improving efficiency and consistency

• Partner with stakeholders to clarify requirements, align priorities, and manage expectations across initiatives and deliverables

• Track delivery progress through plans, status reporting, issue/risk management, and stakeholder communications

• Promote a culture of continuous improvement by sharing best practices and supporting knowledge transfer within the team

Required qualifications, capabilities and skills

• 5 years of experience in business analysis, reporting, data analytics, process improvement, or project delivery roles (TBD: confirm minimum years for manager level)

• Experience supporting regulatory compliance or regulatory reporting in the Philippines

• Ability to analyze and interpret complex datasets to support operational and strategic decision-making

• Experience using analytics and visualization tools (e.g., Tableau or equivalent) to communicate insights effectively

• Experience implementing workflow or reporting automation (e.g., SharePoint, Alteryx, or equivalent tools)

• Strong stakeholder management and cross-functional collaboration skills

• Working knowledge of vendor management practices and operational controls relevant to regulated environments

• Strong written and verbal communication skills, including the ability to explain data-driven insights to non-technical audiences

• Project delivery skills, including tracking actions, managing risks/issues, and supporting delivery timelines

Preferred qualifications, capabilities and skills

• Experience supporting Philippine regulatory requirements related to the Philippine Economic Zone Authority (PEZA), Department of Environment and Natural Resources (DENR), and Bureau of Customs (BOC)

• Experience using artificial intelligence tools to accelerate analysis, pattern detection, and insight generation (with appropriate controls and governance)

• Experience writing clear prompts or instructions to improve consistency and quality of analysis outputs

• Experience supporting release planning or change enablement for process and technology updates

• Strong conflict management and facilitation skills to help resolve stakeholder concerns and maintain alignment