Digital Website Channel Manager - Senior Associate

Join a fast-paced marketing organization focused on delivering high-impact digital experiences and engagement for J.P. Morgan Wealth Management. You will work with multiple groups, diving deep into the end-to-end creative execution of digital experiences on chase.com.

The ideal candidate has experience leading and executing multiple, complex marketing initiatives that support the customer journey with the goal to acquire new clients and deepen client engagement. This candidate will execute initiatives including but not limited to: the development of new digital experiences across and chase.com, building new capabilities and functionalities as well as testing digital experiences. This role will work to ensure the digital experience is client centric from start to finish. You’ll bring strategy to life through strong execution, rigorous controls, thoughtful creative stewardship, and cross-functional partnership across Marketing, Product, Analytics, Design, Technology, and Legal/Regulatory/Compliance.

Job Responsibilities:

• Own end-to-end delivery for Local listing (Advisor, Office, Branch) website initiatives—from intake and requirements through creative development, build, launch readiness, and ongoing optimization.

• Coordinate cross-functional delivery across Marketing, Field Marketing, Design, Data & Analytics, Product, Technology, and channel execution partners to ensure pages are compelling, accurate, on-brand, and trackable.

• Partner with internal stakeholders, product marketing partners and design partners to develop and implement optimizations across the ecosystem.

• Manage agency and vendor relationships supporting content creation, website development, and design—scoping, timelines, launch readiness, issue escalation, and process improvement.

• Navigate required workflows, systems, and controls to secure appropriate approvals and ensure compliant delivery.

• Provide clear stakeholder updates, highlighting results, risks, dependencies, and opportunities for continuous improvement.

Required qualifications, capabilities, and skills:

• Demonstrate 4+ years of experience in digital marketing delivery, campaign execution, website program/project management, and/or related roles

• Experience with vendor/agency management and website design/development projects, including timelines, quality control, and issue resolution/escalation.

• Ability to execute detailed delivery while adhering to defined processes, approvals, and strict controls.

• Excellent communication and collaboration skills; ability to influence and partner effectively across Marketing, Product, Analytics, and Legal/Regulatory/Compliance.

• Ability to manage multiple projects and deadlines in a fast-paced environment.

• Bachelor’s degree (or equivalent experience) in Marketing, Communications, Business, or a related field.

Preferred qualifications, capabilities, and skills:

• Experience in financial services and/or investment marketing.

• Agency-side experience supporting campaign and/or digital experience development and execution.