Lead Technical Program Manager - PMO & Executive Reporting

Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.

As a Lead Technical Program Manager in Consumer & Community Banking Technology, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.

Job responsibilities

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions

• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements.

• Drive program and portfolio strategy, manage organizational priorities and outcomes while monitoring OKRs and value delivery

• Establish data-driven portfolio management (roadmaps, capacity, OKRs, benefits realization, risks) and reporting

• Craft executive-ready presentation materials and narratives that translate complex topics into clear, understandable, and actionable information

• Orchestrate new ways of working across the portfolio (e.g., adaptive planning, quarterly prioritization), ensuring governance and accountability

• Champion agile delivery practices and continuous improvement, fostering a culture of continuous learning and innovation within the team

• Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization

• Exceptional communication skills with the ability to distill complexity into executive-ready narratives, visuals, and dashboards

• Demonstrated track record of designing and operationalizing portfolio governance, with experience in portfolio reporting, capacity and sequencing, and outcome-based planning

• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support program management workflows with strong validation habits and awareness of data sensitivity.

• Ability to review and validate AI-assisted plans, risks, and recommendations before use, escalating when uncertain and following data handling expectations.

• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients

• Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment

• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities

Preferred qualifications, capabilities, and skills

• Certifications such as SAFe, PMP, or PgMP

• Experience leading multi-LOB transformations at scale within technology or financial services

• Proficiency with portfolio tooling and analytics (e.g., Jira Align, OKR platforms, BI dashboards) to enable data-driven decisions