Client Acquisition Representative

Who we are

Maersk is a global leader in integrated logistics and has been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

What we offer

This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded.

You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.

Key Responsibilities

1. Strategy Development & Execution

• Co-develop the Mekong Forwarding acquisition strategy in partnership with the Air, LCL and MPL Product and Sales leadership teams.

• Define customer acquisition priorities, target trade lanes, carrier/co-loader focus and vertical-specific opportunities across all three products.

• Oversee rollout of the strategy across Mekong markets, ensuring alignment with global and regional goals.

• Monitor and adjust based on market trends, competitive dynamics and performance results.

1. Commercial Performance & Customer Acquisition

• Lead overall acquisition performance for Air, LCL and MPL RFQ and Spot business, ensuring healthy pipeline development and high win rates.

• Drive sales engagement to grow new and existing customer volumes through targeted acquisition initiatives.

• Coordinate with local and overseas sales owners to ensure Mekong Forwarding is consistently positioned and promoted.

• Lead qualification, pricing coordination and follow-up for key RFQs and high-value opportunities.

1. Sales Coordination & Stakeholder Management

• Act as the primary senior liaison for Mekong sales teams on all Forwarding-related escalations.

• Work closely with Network Sales to channel global opportunities into Mekong and support outbound efforts.

• Ensure clear collaboration between Sales, Product, Operations, Procurement and Global Network teams.

• Support sales teams with product knowledge, value propositions and deal-closing support.

1. Value Proposition & Product Alignment

• Collaborate with the Air, LCL and MPL Product teams to develop and refine Mekong-specific value propositions.

• Identify customer pain points and translate them into product / service requirements.

• Ensure solutions reflect product capabilities, service levels and operational feasibility.

• Support creation of sales-enablement materials — product decks, capability sheets and case studies.

1. Performance Management & Reporting

• Track and analyse KPIs including growth, conversion, win rate, profitability (GP), trade-lane performance and pipeline health.

• Provide regular performance updates to the Head of Client Acquisition and area leadership.

• Identify gaps in process, pricing or product offering and recommend improvements.

• Ensure compliance with pricing guidelines, procurement contracts and commercial governance rules.

Critical Competencies

• At least 5 - 7 years’ professional experience as Business Development Manager / Field Sales or similar role(s) in logistics and services industry.

• Proven track record of targeting, pursuing and winning large opportunities, through both personal and collaborative selling efforts, in tendered and non-tendered environments.

• Language proficiency: Native Thais level and Professional English level.

• Strong negotiation and project management skills

• Strong working knowledge of the company’s products, competitive products and the market.

• Deep understanding of the competitive landscape and can adjust approaches to customers as a result

• Strong presence and ability to communicate/present/consult with C-level decision makers.

• Ability to work independently or work in a team in a fast-paced international environment and cope with large-scale business challenges

• Capable of building strong and lasting relationships and networks at multiple levels, focusing on decision makers and influencers, both locally and internationally

• Well-developed communication, persuasiveness, influencing and presentation skills as well as ability to do needs evaluation and handle most common customer objections

• Resilient, tenacious and persistent

• Self-motivated and performance driven.

#LI-DNI

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.