Position Description:

We’re establishing a brand-new technology and innovation hub in Sofia – and you can be part of it from day one. Here, you won’t just be shaping our services for German clients; you’ll also help us build a strong presence in the Bulgarian market. You’ll collaborate closely with our teams in Germany, bring in your ideas, and influence the tools, processes, and culture of our new Sofia location from the ground up. In short: We’re blending the energy of a fresh start with the reliability of a global player. If you’re excited about building something new both locally and internationally, this is the place to make your mark. Apply now and be part of our success story in Sofia! #BePartofourStory Let‘s #GrowTogetherNow

Your future duties and responsibilities:

In this role, you will work closely with business stakeholders and technical teams to understand how information needs to move between systems. You will turn business needs into clear requirements, process documentation, data rules, and API specifications that teams can use to build and test the right solution.

• Identify business requirements through interviews and workshops

• Document requirements, specifications, data mappings, and test and acceptance criteria

• Model business processes and workflows using BPMN, UML, ER diagrams, or similar notations

• Define data validation rules, including mandatory fields, value ranges, default values, duplicate handling, and merging logic across source systems

• Define and align required input fields and API payloads

• Use SQL for exploratory data analysis, requirement validation, and data quality checks

• Track open points, assumptions, and decisions; support backlog maintenance and refinement meetings

Required qualifications to be successful in this role:

• More than 3 years of professional experience in a senior-level Business Analyst role

• Excellent communication and presentation skills, with the ability to explain complex topics clearly to both business and technical audiences

• Practical experience modelling processes, workflows, and data using BPMN, UML, ER diagrams, or comparable notations

• SQL skills for data analysis, including joins, aggregations, window functions, and data quality checks

• Ability to conduct interviews, clarify ambiguous requirements, and document decisions clearly

• Experience facilitating workshops and resolving unclear or conflicting requirements

• German language skills suitable for working with business stakeholders

Nice to have:

• Experience working with business stakeholders to define the input fields that need to be accessible through an API

#LI-II1

What We Offer:

• Team Culture: You’ll find colleagues here who make collaboration enjoyable. We interact openly, use first names across all levels, and don’t think in hierarchies or silos

• Contract & Working Time: Permanent, full-time contract with a standard 8-hour workday

• Flexible Work Setup: Enjoy the best of both worlds with our hybrid work model – combining office presence in Sofia with remote work from home

• Working Hours: Flexible working hours tailored to project needs and client requirements

• Leave Policy: 25 days of paid vacation + 1 day for your Birthday

• Premium supplementary health insurance package: Including coverage for prescription glasses, reimbursement of medical expenses, and dental care

• Volunteer Opportunities: Make a positive impact with 8 hours of paid leave for voluntary work

• Career Development: Benefit from clear career progression paths and opportunities to grow within the company

• Continuous Learning: Access our internal learning platform, CGI Academia, to shape your skills based on your interests. Learn up to 9 languages via goFLUENT

• Referral Rewards: Extend your network – refer friends and earn bonuses through our rewarded referral program

• Health & Wellbeing: Access our Health and Wellbeing Portal for resources that support your physical and mental health

• Multisport Benefit: Аvailable at a preferential price for access to various sports and wellness facilities

• Office Environment: Work in a state-of-the-art co-working space in Sofia, with complimentary coffee, tea, and water to keep you refreshed throughout the day

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

Come join our team—one of the largest IT and business consulting services firms in the world.