Position Description:

This is a hybrid role requiring attendance at our downtown Toronto office and/or the client office at least two days per week. This requirement may change at any time based on business needs.

Position Description We are seeking a Junior System Administrator to support the development, maintenance, and troubleshooting of web-based solutions hosted in AWS. The successful candidate will bring strong problem-solving skills and a customer-focused approach, working with technical teams and stakeholders to resolve issues and deliver reliable service.

Your future duties and responsibilities:

• Develop, maintain, and enhance web applications and related components.

• Support the deployment and operation of web solutions in AWS.

• Investigate technical issues, identify root causes, and implement effective resolutions.

• Respond to service requests and provide timely, clear support to customers and stakeholders.

• Gather and clarify requirements, communicate progress, and explain technical information in an accessible way.

• Collaborate with development, operations, and business teams to resolve issues and improve solutions.

• Document technical changes, troubleshooting steps, and resolutions.

• Follow established development, security, and service management practices.

Required qualifications to be successful in this role:

• Experience with AWS and cloud-based environments.

• Experience in web development.

• Strong troubleshooting and problem-solving skills.

• A customer-focused approach and the ability to handle service requests professionally.

• Clear written and verbal communication skills.

• Ability to work collaboratively and manage priorities in a changing environment.

"CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $55,000–$105,000. This role is an existing vacancy."

#LI-GS!

Skills:

• Amazon Web Services Cloud

• Customer Service & Support

• Financial Services

• Problem Solving

• Web Development

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

Come join our team—one of the largest IT and business consulting services firms in the world.