Product Configuration Expert - S&B

Department: SAP Factory

Location: Bulgaria

Product Configuration Experts analyze business requirements, configure systems per approved designs, document specifications, and execute testing to deliver end-to-end SAP solutions. They ensure stability, compliance, and data integrity while specializing in specific SAP modules.

YOUR KEY RESPONSIBILITIES:

• Configure SAP S/4HANA () module submodules according to approved design documents and 3rd party add-ons / integrated components according to approved design documents.

• Analyze business requirements and support fit-to-standard and gap analysis to ensure process harmonization across plants, warehouses, and procurement units.

• Prepare functional for WRICEF objects in collaboration with technical and integration teams.

• Execute unit testing and actively support integration testing and UAT.

• Develop and maintain master data templates () along with process documentation.

• Support end-user training, knowledge transfer, and process adoption across business units and shared service environments.

• Provide Level 3 production support, including incident resolution, root-cause analysis, and continuous improvement recommendations.

• Ensure reliable operation of business-critical services by meeting agreed SLAs, optimizing performance and availability, and driving rapid incident resolution with a strong focus on incident & ticket volume reduction and MTTR reduction

• Monitor, troubleshoot, and continuously improve production systems, leveraging operational insights, automation, and root cause analysis to enhance service stability, resilience, and user experience

ARE THESE YOUR SECRET INGREDIENTS?

• 3+ years SAP S/4 HANA configuration experience in relevant domain.

• Proficiency in analyzing business requirements.

• Skilled in mapping and analyzing business processes.

• Hands-on (business, functional and technical) design, configuration, testing, and go-live experience with SAP implementation projects

• Proficiency in creating detailed documentation

• University degree in a relevant area or equivalent work experience

• High level of learning agility, adaptability, and continuous improvement mindset.

• English language proficiency

• Knowledge of FMCG or Consumer Products business processes and best practices in the respective business process area is a plus.

ABOUT YOUR NEW TEAM:

We are Coca-Cola Hellenic, a growth-focused consumer goods business and strategic bottling partner of the Coca-Cola Company. We bottle, distribute and sell an unrivalled range of products in 29 markets in Europe, Africa and Eurasia. As we do, we create value for all stakeholders, support socio-economic growth and build a more positive environmental impact.

We bring together more than 30,000 people from over 70 nationalities, coming from five continents. The diversity of our markets, from mature to emerging economies, provides a wide range of attractive opportunities for growth.

We nurture our talents. We give opportunities to people across all functions and levels, as well as different geographies, backgrounds and education. We are willing to take a risk on the people we believe in, even if they don’t have the perfect experience. We have faith in what every person can be.

And although we have so much to be proud of, we always stay humble. We believe the real magic happens - for us and for you - when we OPEN UP.

AT COCA-COLA HBC, DIVERSITY HELPS US THRIVE

At Coca-Cola HBC, we are an inclusive employer that thrives on diversity. This means our environment provides equal opportunities for all, regardless of race, color, religion, age, disability, sexual orientation, or gender identity. Join us in nurturing a culture where everyone belongs and contributes to our collective success.