Mid-Level, Senior
Specialist Service Analyst
Within Société Générale’s group, the mission takes place in “Wholesale” service unit of Global Banking & investors Solution (GBSU).
- Experience 5-8 years in DevOps + SRE / Observability roles
Profile Required:
DevOps & SRE Responsibilities
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Design, implement, and maintain highly available, scalable, and reliable systems
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Apply SRE principles such as SLIs, SLOs, error budgets, and incident management
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Automate infrastructure provisioning, monitoring, and alerting processes
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Participate in on-call rotations and lead incident triage and root cause analysis (RCA)
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Improve system reliability through proactive monitoring and performance tuning
Monitoring & Observability
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Build and manage end-to-end observability platforms covering:
- Metrics
- Logs
- Traces
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Design and implement monitoring frameworks for cloud-native and distributed systems
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Define alerting strategies to reduce noise and improve mean time to detect (MTTD) and recover (MTTR)
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Create and maintain dashboards, alerts, and runbooks for operational teams
Tooling & Platform Management
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Implement and manage observability tools including:
- Metrics: Prometheus, Thanos
- Visualization: Grafana
- Logging: Elasticsearch, Logstash, Kibana (ELK), Fluentd
- Tracing: Jaeger, Tempo
- Telemetry: OpenTelemetry
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Integrate observability tools with CI/CD, cloud platforms, and Kubernetes environments
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Optimize storage, retention, and performance of observability data
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