Customer Operations Intern

Giesecke and Devrient Mobile Security is seeking a proactive Customer Operations Intern to join our team. As the Customer Operations Intern, you will gain valuable experience by supporting order management and operational processes within a dynamic and fast-paced environment. This role will provide you with hands-on exposure to operational workflows, order tracking, and coordination across teams to ensure timely and efficient execution. The ideal candidate is detail-oriented, organized, and eager to learn about operational excellence in a global organization.

Key Responsibilities:

• Ensure timeously placement of all purchase orders to meet customer demands at all times.

• Keep track of the necessary documentation by following the existing Company procedures.

• Ensure proper and accurate record keeping of all documents related to order processing.

• Support and assist team members where possible.

• Ensure reporting requirements are adhered to.

• Learning about the divisions products/services and remaining up to date with any changes.

Requirements:

• Must have Grade 12

• Must have Diploma or Degree in Logistics, Procurement, supply chain or any other related to the above position

• Must have 0 Years market related experience with international order management and/or procurement. Customer service related experience will be advantageous

• Must have strong communication and presentation skills

• Must be able to work well within a team.

This internship offers a unique opportunity to gain operational experience while contributing to Giesecke and Devrient's mission to deliver secure and efficient solutions in the mobile security sector.