Job Description:

As an EOM you will be in charge of managing complex, high value and cross-functional projects in the following domains.

• Major and complex repair projects: Management of major and complex repair projects including but not limited to incidental and fleet wide repairs.

• Support projects which can be retrofits or repairs linked to known issues . This activity is accomplished for internal Airbus stakeholders.

• Modification projects: Management of modification projects within maintenance activities. This activity is accomplished either for internal Airbus stakeholder or customers.

Your main tasks and responsibilities will include:

A. Project management

• Defining the industrial feasibility (cost, lead-time, risk) of the project during the acquisition phase. Establishing the project overall integrated planning from aircraft recovery preparation or aircraft damage assessment up to delivery back to the Customer in compliance with the contractual requirements, industrial capabilities and Airbus policies,

• Throughout each project, continually anticipate and highlight potential issues. Develop in real time any mitigation/recovery plan accordingly,

• Motivate cross-functional teams to find solutions and complete the tasks in the time frame and in the agreed budget. Federating both the internal and external (service providers) teams around the projects.

B. Profitability and cost management

• Establishing all the Business Control Sheet (BCS) parameters for the industrial part of the project taking into account the Customers’ requirements,

• Ensuring project objectives with respect to time, cost and quality are achieved. Monitor and ensure real-time tracking of project costs and margin, as applicable. Maintaining a full control of deal profitability to comply with Airbus financial objectives.

C. Risk management

• Ensuring that all potential risks within the project are identified before contract signature and pro­ active/corrective actions are implemented in due time,

• Presenting significant and politically sensitive projects to the upper management for final approval,

• Managing the technical/financial risk related to the designated in-service aircraft/operators on which Airbus has a financial exposure.

D. Contract management

• Preparing and managing the content and issue the contractual agreements for chargeable services (Major repairs, a/c modifications),

• Ensuring AIRBUS commitments are consistent with the Make or Buy strategy.

E. Communication and reporting

• Driving the communication process within AIRBUS and third parties, through which instructions and information will flow,

• Negotiate the contract with the customer ensuring that Airbus revenue and EBIT targets are achieved.

• At the end of each project, make a synthesis of the REX aiming at improving the reliability and cost effectiveness of the organization's processes.

This role will involve travel for business and as such you must be able to travel accordingly.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Your boarding pass:

YouYou will be able to demonstrate the following skills and experience:

• Aircraft Structure and/or Systems engineering background with at least 5 years of experience,

• Aircraft Maintenance operations experience,

• Strong Experience in project management,

• Knowledge and experience of Part 145 and Airworthiness Regulations is required,

• Experience in customer communication including contract sales negotiation.

• Good adaptation to new situations and challenges,

• Team spirit,

• Advanced level of English.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company: Airbus Customer Services Sdn Bhd

Employment Type: Permanent

Experience Level: Professional

Job Family: Customer Account and Service Management By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.