Job Description

This is a permanent full-time 39 hours position based in the H&M Birmingham New Street store. For this position we will require 7 days flexibility, including weekends.

WHAT YOU’LL DO As a Visual Merchandiser Manager, you will take the lead in creating an inspiring and consistent customer experience by driving visual standards and commercial excellence. Acting in line with our values, you will drive both your success and the company’s success.

Some of your responsibilities will include:

• Execute visual, commercial, and styling actions in line with store guidelines to enhance the customer experience and drive sales in your store.

• Lead your Visual Merchandising team to prioritise and successfully execute store activation plan and collaborating with the Store Management team and the Area Visual Manager.

• Keep informed about your store’s key strengths and areas for growth, while staying aware of competitors and understanding the local market and customer needs

• Represent yourself and the brand positively during all customer interactions.

WHO YOU’LL WORK WITH Our stores are the heart of our company, where customers will experience our brand firsthand. Being part of a dynamic Store Team, which include, Sales Advisors, Team Leaders, Department Managers, Visual Merchandisers and Store Managers, together you will create an inspirational environment for our customer and colleagues.

As a leader, you will collaborate with your area team, support office, and key business functions to drive store performance and contribute to the broader success of the company.

WHO YOU ARE We welcome applicants who are:

• Motivated to contribute to H&M’s vision and success.

• Solution-focused and a vision to enhance product presentation and commercial execution.

• Excellent communicator who is creative, curious, and proactive.

• Passionate about fashion trends, commerciality, and visual presentation.

WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• Global Employee Discount of 25% across the H&M Group [H&M, COS, & Other Stories, Monki, Weekday, Arket and H&M Home]

• Health and Lifestyle Benefits

• Private Health and Dental Insurance

• The Retail Trust – Employee Assistance Programme

• Benefit Hub, offering exclusive discounts

• Travel Loans

• Company Sick Pay

• Matched Contribution Pension Scheme

JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

ADDITIONAL INFORMATION *For more information on how we process your personal data, please see our Privacy Notice.

**We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter to your application.

Additional Information

To manage the high volume of applications for roles with leadership responsibilities, we use an online assessment method. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies to predefined criteria set by H&M Group.

After completing the assessment, you’ll have the opportunity to share feedback and ask questions.

If you experience any difficulties or prefer an alternative assessment method, please contact [email protected] Choosing an alternative will not impact your application.

*For more information on how we process your personal data, please see our Privacy Notice.

**We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you not to attach a cover letter to your application.