Marine Administrative Assistant

Join Bureau Veritas Denmark in an exciting position as full-time administrative assistant in the Marine Dept. Join an industry leader! At Bureau Veritas Denmark you will become part of an interesting and international marine environment, where independence is valued and opportunities for personal and professional development and growth are provided. Your overall focus will be on administrative tasks in our Administrative Department and Customer Support Centre in Copenhagen. About the job In our Administrative Department you will be assisting with the end-to-end invoicing process for completed marine surveys and inspections, ensuring timely, accurate, and professional communication with customers, surveyors, and internal stakeholders. The role provides administrative support to Marine Management and Surveyors, handles incoming inquiries and requests, assists in resolving invoice disputes, and ensures the quality, traceability, and efficiency of administrative and planning-related processes. In our Customer Support Center, you will ensure the smooth running of operations by handling the e-mail box (reviewing, dispatching, filing). Additionally, you will assist with handling requests for surveys and follow-up with stakeholders, including sending out reminders and collecting information. Tasks may also include invoicing, filing, maintaining, updating files and databases, and other data handling assignments. You will work closely with internal stakeholders and ensure all tasks are dealt with in the stipulated format and timeframe. What will make you successful at Bureau Veritas? The successful candidate will be detail-oriented, customer-focused, and capable of achieving invoicing targets while maintaining effective communication across all levels of the organization. We imagine that you have a strong background in quality management, combined with a keen analytical mindset and a customer-centric approach. Here is a summary of some of the key qualities and skills you might possess: * Quality Management: Understanding quality management principles, methodologies, and best practices. coupled with practical expertise in utilizing quality management systems to ensure compliance with standards, rules, and regulations. * Analytical Flair: Analytical skills with a focus on invoicing data analysis. * Solution-Oriented Thinking: Ability to think critically and develop concrete solutions to address challenges or improve processes. Proactive approach to problem-solving, seeking continuous improvement opportunities. * Customer-Focus: Prioritizes customer satisfaction and understands the importance of meeting or exceeding customer expectations. Creating a harmonious approach that not only ensures legal compliance but also addresses the evolving needs and expectations of customers. * Task Prioritization: Excellent organizational skills with the ability to prioritize tasks effectively. * Communication Skills: Strong communication skills to convey information to both technical and non-technical stakeholders. You are fluent in written and spoken English and Danish, or other Scandinavian languages. Collaborates effectively with cross-functional teams and communicates project progress transparently. You are a skilled Excel user and able to keep up with multiple IT-systems and continuous digital changes. These qualities collectively contribute to a professional who can navigate the complexities of technical information, quality management and maintain an overview in a dynamic environment where the working day can be characterized by a hectic pace. You are committed to doing your job well and have a “can-do” attitude. It is important that you can work independently as well as in a team and hence have communication skills to navigate both settings. Lastly, we are looking for someone who: Holds a valid residence permit in the EU (for non-EU citizens) and lives or wants to live in or around Copenhagen Welcome to Bureau Veritas With one of the world's strongest brands behind you, you get the opportunity to make a difference in a global and sustainable company. Bureau Veritas Marine & Offshore is one of the world’s leading ship classification societies and offshore safety and verification bodies, pioneering the safety and performance of new technologies since 1828. With 2,650 maritime experts active in 140 countries, we operate as a global network, while meeting our clients’ needs locally through our regional marine operations, customer support, and technical centers. With a classed fleet of over 11,500 seagoing ships, Bureau Veritas is the largest classification society by the number of assets. Our client relationships are built on service, transparency, and trust. What we value at BV We serve as guardians of integrity, upholding the highest standards responsibly. We create trust between businesses and those they serve, demonstrating the ambition to work hard and the humility to learn and grow. We cultivate an open and inclusive environment wherever we operate. Ethics, safety, and financial control serve as the foundation for our shared culture. Being part of the Bureau Veritas family is more than just working, it’s being convinced that you will leave your mark… in shaping a world of trust. Are you our new colleague? Please press “apply now” to upload your CV and application. We will be conducting interviews continuously and reserve the right to take down the advert when we have found the right candidate. A competitive remuneration and benefits package is offered in line with the applicant’s experience and background. If you have any questions regarding this position, you can contact: Michael Zederkof, Back Office Manager, at phone: (+45) 2389 5285 or by e-mail: michael.zederkof@bureauveritas.com