Key Account Manager Retail Belgium

Job Description

About the Position

We have an excellent opportunity available as Key Account Manager Retail Belgium in our retail sales team to make a difference at Kraft Heinz. The KAM position is part of the Benelux Business Unit, focused on managing key customer accounts in the Belgium. You’ll be working in a high performing team, always trying to reach the next level. You’ll be reporting into the Sales Manager Retail Belgium. Get ready for a lot of exposure to internal senior stakeholders.

In brief, you will be responsible for:

• Manage relationships and grow sales, starting from a clear understanding of the customer strategy, their shopper and competitive environment.

• Deliver excellent sales fundamentals performance.

• Develop the Annual Operating Plan (annual agreements, pricing, new products & innovation listings, and campaign developments), implement, track, and evaluate it.

• Grow the business for your own customer/category combination, deliver committed sales, profit growth, & share.

• Collaborate closely with cross-functional teams to identify and answer the appropriate business solutions.

Key Outputs

• Suggest appropriate products and services according to customer needs.

• Respond to more complex customer enquiries.

• Build positive relationships that will generate future sales and repeat business.

• Identify opportunities through your analytical skills e.g. Nielsen or GFK.

• Refer sales opportunities and customer feedback, to internal organization so that they can respond to changing market conditions and customer demands.

• Develop long-term sales plans for key customers and accounts and monitor and adapt sales activities so that these objectives are met.

• Establish annual, quarterly, monthly, or weekly sales plans and prioritize and schedule own activities so these targets are met.

Qualifications

Hard Skills and Capabilities

• At least a Bachelor degree on university level

• 5+ years’ relevant experience in a commercial role

• Proven experience in FMCG, preferably with link to top3 retailers in Belgium

• Proven track record of problem solving as an owner, taking on entrepreneurial challenges and simplifying the complex

• Data-driven and analytical approach

• Excellent communications skills in Dutch, French and English

• Strong Project Management skillset; ability to demonstrate strong influencing and stakeholder development skills

• Ownership attitude, push to learn through new challenges and capability to drive results and lead independently of age/role

Professional Attributes

• Communication Skills

  • At Kraft Heinz you’ll easily be exposed to senior management, no matter your level. Therefore, it’s important you have excellent communication skills, to deal with all kinds of different stakeholders.

• Ability to Simplify

  • We like to keep it simple. And to execute fast. Your ability to simplify will be highly appreciated, when you provide simple solutions dealing with complex challenges.

• Commercial Sense

  • You don’t only want to win; you hate to lose. You’re always seeking for opportunities to expand your business and create more savings, while over delivering your targets.

• Analytical

  • We’re a very data driven company. You know how to translate complex data into a simple solution with your analytical mindset.

• High pressure

  • You don’t get easily stressed by pressure, on the opposite, a demanding and dynamic environment is what keeps you energized.

What we offer you

• An ambitious employer; we only want to the best for you;

• A fast career track like only few other companies can match;

• A competitive salary and excellent bonus structure (above market);

• Permanent contract; for we believe in doing big bets on people;

• Always room for new ideas; if you have an excellent idea, please let us know and we can set it in action!

Location(s)

Antwerpen - Berchem

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.